Qualtrics CX and EX Application Consultant

AKT Global; Rhu; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Growth opportunities

Collaborative environment

Internal training & coaching

International business environment

Job summary

AKT is seeking a Qualtrics CX and Employee Experience Application Consultant, Europe based, to lead client onboarding and solution delivery. You will unlock the full potential of Qualtrics for value-driven programs and advocate for clients, feeding needs into internal enhancements.

Reporting to the Head of Qualtrics Solution Consulting, the role is open to full-time, part-time or freelance candidates based in Europe, with responsibilities spanning solution design, end-to-end configuration, AI

Qualifications

• 3+ years of experience with Qualtrics CX/EX implementations (transactional or lifecycle)
• Experience with Qualtrics integration to HR Tech or CRM
• Proficiency with AI tools – an advantage
• A degree in business-related fields – an advantage
• Knowledge of CSS or Python – an advantage
• English language skills at very high level (written and verbal) – a must

Responsibilities

• Solution design and configuration of a business solution
• End-to-end system configuration and testing
• Qualtrics AI features configuration and enablement
• Documentation and training
• Client-facing activities and client communication
• Project management at small scale

Skills

Qualtrics CX/EX

HR/CRM integration

AI tools

English proficiency

CSS/Python basics

Education

Business degree

Tools

CSS

Python

Job description

Qualtrics CX and EX Application Consultant - Europe based

Date: 24 Aug 2026

Region: ROW

AKT orchestrates the future of work. We bridge the gap between people, complex organizational needs and technology. Our expertise spans the customer journeys from Talent and Skills development to Experience Management and External Workforce solutions. At AKT, we are always becoming - a culture of continuous growth dedicated to helping global brands navigate their transformation journeys with precision and purpose.

AKT is looking for Qualtrics Customer Experience and Employee Experience Application Consultants who will lead the client onboarding and solution delivery process. The consultant is responsible for helping customers unlock the full potential of the Qualtrics platform to run value-driven programs. This role also serves as a client advocate, actively listening to their needs and driving key operational and product enhancements internally.

Reporting to the Head of Qualtrics Solution Consulting, this position is open to full-time, part-time, or freelance candidates who are currently based and eligible to work in Europe.

Key Responsibilities:

• Solution design and configuration of a business solution


• End to end system configuration and testing


• Qualtrics AI features configuration and enablement


• Documentation and training


• Client-facing activities and client communication


• Project management at small scale

Job Requirements:

• 3+ years of experience with Qualtrics Customer Experience (transactional and digital) or Employee Experience (mainly lifecycle)implementations


• Experience with Qualtrics integration to supporting HR Technology or CRM


• Proficiency with AI tools - an advantage


• A degree in business relevant fields – an advantage


• Knowledge of CSS or Python – an advantage


• Language skills in English (very high level both written and verbal) – a must

Personal Skills:

• Excellent verbal and written communication skills


• Curiosity, flexibility, and a can-do-attitude


• Proactivity and creativity in asking “why” and also providing solutions


• Technical orientation


• Ability to work on several projects simultaneously and independently


• Planning and prioritization capabilities


• Outstanding customer relationships


• Excellent listening and communication skills, team player

AKT Offers:

• Realistic growth opportunities into either technical practices or business consulting environment


• Stimulating and collaborative working environment


• Internal knowledge transfer,trainingand coaching by our dynamic team of consultants and experts


• International business environment (offices in the UK, Cyprus,DACH, India, North America, Israel, and Czech Republic)

At AKT, our business is people. We help our customers redefine and transform the way people experience their organizations and brands, adapting to the new expectations in the digital experience economy. We drive transformations through implementing Qualtrics' and SAP's market-best in cloud, analytics and mobile technology, to inspire, incentivize and create effective and engaged customers and employees respectively. We are one of the largest People Cloud Solutions consultancies in EMEA. 'AKT' refers to the global organization and may refer to one or more of the member companies of the AKT Group worldwide, each of which is a separatelegalentity.