Quality Technician

Ontic Engineering & Manufacturing Limited; Tewkesbury; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Up to 29 days annual leave plus Bank H

10 hours paid volunteering time

Annual goal share bonus scheme for all

24/7 Employee Assistance Program (EAP)

Discounts and offers from retailers

Best place to work

Job summary

Ontic Engineering & Manufacturing Limited is seeking a Quality Technician for our brand-new MRO facility in Tewkesbury, Gloucestershire. You will support day-to-day quality across inspections, material conformity, investigations and continuous improvement, partnering with Operations and Engineering.

You'll gain broad exposure to AS9100, Part-145 and MRO processes while developing practical knowledge in a collaborative quality team setting within a growing aerospace environment.

Qualifications

• A Level 3 technical qualification or equivalent with Maths/English GCSEs.
• Experience in a technical, manufacturing or regulated environment, ideally aerospace/MRO.
• Open to transferable backgrounds in Quality roles.
• Strong understanding of quality assurance and documentation.
• Inquisitive, problem-solving mindset with clear communication.
• Exposure to AS9100, Part-145, non-conformance management, audits or Lean Six Sigma advantageous.

Responsibilities

• Support operational quality enquiries, inspections and material conformity.
• Investigate non-conformances and drive corrective actions.
• Manage quality documentation and audits.
• Contribute to continuous improvement across the MRO operation.

Skills

Attention to detail

Problem-solving mindset

Clear communication

Team collaboration

Education

A Level 3 technical qualification or apprenticeship

Tools

ERP/MRP systems

Quality management systems

Job description

Ontic is growing its Maintenance, Repair and Overhaul (MRO) operation, and we're looking for a Quality Technician to join our Quality team at our brand-new facility in Tewkesbury, Gloucestershire. Working within our MRO environment, you'll provide hands‑on quality support across day‑to‑day maintenance operations, helping ensure our products, processes and activities meet customer, regulatory and internal quality requirements. From inspections and compliance monitoring to investigations, quality systems and continuous improvement, you'll gain exposure to a broad range of aerospace Quality activities. This is a great opportunity to develop your career in aerospace Quality without being limited to one specialist area. Working alongside Operations, Engineering and experienced Quality professionals, you'll build practical knowledge of AS9100, Part-145 and the quality processes that underpin a safe, compliant and effective MRO operation.

Ontic is more than just a business; we're a community where talent thrives, ideas flourish and careers are built. As our Tewkesbury operation grows, you'll have the opportunity to grow with it, developing your knowledge and experience within an evolving aerospace environment.

The Role:

As our Quality Technician, you'll play an important role connecting Quality across the business, helping to resolve quality issues and ensure our products, processes and maintenance activities meet the required standards. This is a varied, hands‑on role where you'll support operational quality enquiries, inspections, material conformity, non‑conformances and investigations, as well as quality documentation, audits and continuous improvement activities. Working within a smaller Quality team at our brand-new Tewkesbury facility, you'll gain broad exposure to aerospace Quality and have the opportunity to develop your knowledge of AS9100, Part-145 and MRO operations alongside experienced colleagues.

About you:

At Ontic, our culture is integral to making sure we enjoy our work and deliver for our customers. While we look for the right skillset, we're also looking for someone who will thrive within our recognition and empowerment culture. You'll be naturally inquisitive, enjoy getting into the detail of a problem and be comfortable working with different people to find a solution.

• A Level 3 technical qualification, apprenticeship or equivalent relevant practical experience in engineering, manufacturing, aerospace or a related technical environment, alongside GCSEs or equivalent in Maths and English at Grade 4/C or above.
• Experience within a technical, manufacturing, maintenance, Quality or other process-controlled environment, ideally within aerospace, aviation, MRO or another highly regulated industry.
• We're open to transferable backgrounds – you could already be working in Quality, or come from a Quality Inspector, Receiving Inspector, Release Inspector, Maintenance Technician or IMS/Quality Systems role and be looking to broaden your experience within operational Quality.
• A good understanding of quality assurance principles, with strong attention to detail and the ability to maintain accurate documentation and records.
• An inquisitive, problem‑solving mindset with clear communication skills and the confidence to work collaboratively across Quality, Operations and other teams.
• Previous exposure to AS9100, Part-145, non‑conformance management, audits, Lean Six Sigma or ERP/MRP systems would be advantageous, but you don't need experience in all of these areas.

Benefits

• Up to 29 days annual leave plus Bank Holidays
• 10 hours paid volunteering time
• Annual goal share bonus scheme for all employees
• 24/7 Employee Assistance Program (EAP)
• Discounts and offers from a range of retailers
• Best place to work

We are more than the sum of our parts. We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic. No day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission.

Our values

• We share a common sense – we're a global family of specialists with a shared passion for precision.
• We have the freedom to choose – we're challengers and innovators with the freedom to think differently and challenge the status quo.
• We create the opportunity – we're change‑makers with a clear direction and can‑do spirit.

Ontic is a leading manufacturer to the world’s civil and military aircraft. By becoming the OEM to critical parts others originally developed, we provide continuity, availability and longevity to our customers’ fleets, supporting them for a lifetime of flight. Through our in‑house manufacturing and engineering, MRO, spares, and AOG support, we ensure certified, safety-critical components remain available, compliant, and reliable across the full operational life of the aircraft we support. We use our expertise and experience to reduce supply chain risk, improve production outputs and deliver for our customers, so they can keep their aircraft flying now and in the future.