Quality & Technical Manager

TN United Kingdom; Forest of Dean; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading company as a Technical and Quality Manager for External Supply, where you'll oversee quality aspects of co-packer operations, manage supplier relationships, and ensure compliance with industry standards. This role requires strong leadership, analytical skills, and a deep understanding of food safety practices. You'll work in a supportive environment that values diversity and fosters career growth.

Qualifications

• Strong technical, quality, and food safety knowledge in QA, GMP, and QMS.
• Experience in project management and risk assessment.

Responsibilities

• Manage technical and quality aspects of co-packer and repacker operations.
• Audit suppliers and manage supplier relationships.
• Support strategic quality objectives and maintain an effective QMS.

Skills

Leadership

Analytical Skills

Problem Solving

Communication

Education

HACCP Certification

Job description

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You are a highly skilled and experienced professional with a strong background in biological sciences, chemistry, food sciences, microbiology, or a related scientific discipline. You have extensive hands-on experience in a manufacturing or technical environment, particularly within the food and beverage industry. Your qualifications include HACCP certification and auditing skills, ideally to a GFSI standard level. You possess a deep understanding of contemporary food/drink industry QA, GMP, and QMS practices, and have a proven track record of achieving targets for yourself and your teams.

ABOUT THE ROLE

As the Technical and Quality Manager for External Supply, you will be responsible for managing the technical and quality aspects of co-packer and repacker operations. You will act as the local quality representative for goods imported from sister SBFE sites and as the supplier quality representative for goods exported from SBFE GB+I managed co-packers to other SBFE business units. Your role will involve auditing designated suppliers, managing supplier relationships, resolving issues using CAPA/PDCA/SDCA tools, and leading local incident committees. You will also support the delivery of strategic quality objectives, maintain an effective QMS, and represent the quality function in technical transfer activities.

WHAT YOU NEED TO BE SUCCESSFUL

To be successful in this role, you will need strong technical, quality, and food safety knowledge, particularly in QA, GMP, and QMS practices within the food and beverage industry. Effective communication skills are essential, as you will need to confidently interact at all levels of the business. Leadership abilities are crucial, demonstrating self-confidence and assurance. Organizational and prioritization skills are important to remain focused on delivery. You should possess strong analytical and problem-solving skills, along with successful project management experience. Proficiency in risk assessment, prioritization, ownership, and mitigation is necessary. Additionally, a good level of IT skills is required to effectively use available tools. Operational knowledge of food and beverage production, contract manufacturing business models, and UK/EU food and beverage legislation will also be key to your success.

YOUR FUTURE WITH US

Joining Suntory isn’t just about taking on a role, it’s about embarking on a career journey. You have the opportunity to work with talented, inspiring and authentic leaders and have the freedom to dream big and go for it (Yatte Minahare). At Suntory you’ll find a supportive work environment that values work life balance and that will help you realise your full potential and grow for good. Our People and Culture team are a team that genuinely care about creating a great experience for our employees and we would love you to be part of it.

OUR DEI COMMITMENT

At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, age, or any other protected characteristic.

Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.