Quality Team Leader

TN United Kingdom; Sutton-in-Ashfield; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a motivated Quality Team Leader to enhance their operations in the steel sector. This pivotal role involves maintaining ISO standards, leading a dedicated team, and ensuring compliance with health and safety regulations. You will be responsible for conducting investigations into quality issues, implementing continuous improvement plans, and collaborating with stakeholders to resolve complaints. If you are passionate about quality assurance and thrive in a dynamic environment, this is an exciting opportunity to make a significant impact on product quality and safety standards.

Qualifications

• Experience in managing quality and health & safety in manufacturing.
• Knowledge of ISO standards and compliance regulations.

Responsibilities

• Lead the Quality team to ensure compliance with ISO standards.
• Conduct investigations into customer complaints and maintain records.

Skills

Health and Safety Management

Quality Control

Root Cause Analysis

ISO Standards Compliance

Team Leadership

Education

Relevant Quality Assurance Certification

Health and Safety Qualification

Tools

ARMA

PDIS

CRM Software

Microsoft Office Suite

Job description

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Our client, a well-established Manufacturing Organisation with sites across the UK, is seeking a Quality Team Leader to join their business based in Brierley on a permanent basis.

Contract Type: Permanent

Salary: £35,000 per annum

We are currently seeking a motivated and experienced Quality Team Leader with Health and Safety experience to join our client's team in the steel industry. Our client is committed to providing a safe and healthy working environment for their employees and ensuring compliance with quality and environmental standards.

The role will focus on Quality & H&S. The person will be expected to run and maintain ISO standards, carry out root cause analysis, respond to internal and external Non-Conformance Reports (NCRs), implement continuous improvement plans, and ensure compliance with all relevant regulations. They will supervise customer and internal audits and maintain all relevant paperwork for submission.

Key responsibilities include maintaining compliance records, training matrices, conducting accident investigations, and ensuring proper documentation and calibration of measuring equipment.

Mission

Manage the day-to-day routine and emerging work through the Quality team using established processes and procedures to perform checks and support the improvement of the company's product quality to the highest Environmental, Health, and Safety standards.

Collaborate closely with the group for standardization at the depot.

Accountabilities

Investigate customer complaints:

• Understand the context of complaints from the contracts team
• Request quality deviation evidence from customers for analysis
• Analyze production records against complaints
• Conduct Symptoms Causes Remedies Actions (SCRA) investigations where deviations have occurred

Coordinate with stakeholders to resolve complaints:

• Communicate traceability and recommendations to the contracts team
• Visit customers for on-site investigations when appropriate
• Support health & safety and learning interventions with production or contracts teams

Maintain compliance records:

• Record investigation data in databases
• Gather traceability documentation
• Coordinate calibration of measuring equipment
• Store calibration certifications
• Coordinate quality checks and third-party testing

Lead and develop the team:

• Conduct interviews and onboarding
• Evaluate performance and set objectives
• Manage attendance and conduct disciplinary procedures
• Coordinate HR and payroll data

Miscellaneous responsibilities:

• Manage projects and undertake specific activities as directed
• Travel as required
• Represent the function at meetings and events
• Support the business needs as appropriate

Proficiency in ARMA, Word, Outlook, PDIS, PowerPoint, CRM is required.

Please apply now with your CV and cover letter highlighting your relevant experience and qualifications.

Adecco is a disability-confident employer committed to inclusive and accessible recruitment. If you require reasonable adjustments, please inform us.

Adecco acts as an employment agency for permanent roles and an employment business for temporary staffing. The Adecco Group UK & Ireland is an Equal Opportunities Employer.