Quality Systems & KPI Coordinator

Megger Service Excellence; United Kingdom; Remote; GBP 30,000 - 42,000; Full time

Job summary

Megger seeks a Quality Assurance Coordinator to provide day-to-day administrative and coordination support for the Quality function. You will maintain quality records, analyse data, and support audits to drive continuous improvement across our processes.

The role requires 3+ years in a related administrative or Quality environment, strong Excel/Office skills, and the ability to produce KPI reports and detailed documentation. Flexibility and cross‑department collaboration are essential.

Qualifications

• At least 3 years' recent and relevant experience in a similar administrative or Quality-related role.
• Experience in a busy administrative environment, ideally within a manufacturing or Quality environment.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Experience analysing data and producing accurate statistical and KPI reports.
• Experience using electronic data management, reporting or MRP/ERP systems; SAP experience would be advantageous.
• Understanding of Quality Management Systems, document control and the importance of accurate, traceable and auditable records.
• Strong organisational, analytical and problem-solving skills, with excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively across different departments.

Responsibilities

• Maintain and update Quality systems, records and documentation, ensuring information is accurate, complete and readily retrievable.
• Maintain and analyse Quality data relating to Customer Care, Warranty Repairs and Rejects/Nonconforming Material.
• Produce accurate and timely monthly Quality KPI, statistical and management reports.
• Coordinate Quality activities and workloads, monitor outstanding actions and escalate overdue or delayed activities where appropriate.
• Support internal and external Quality audits through the preparation and retrieval of relevant records and information.
• Identify opportunities to improve Quality administration, reporting and information systems.

Skills

Data analysis

KPI reporting

Quality systems

Document control

Cross-functional comms

Attention to detail

Tools

SAP

MRP/ERP

Microsoft Office

Job description

Megger seeks a Quality Assurance Coordinator to provide day-to-day administrative and coordination support for the Quality function. You will maintain quality records, analyse data, and support audits to drive continuous improvement across our processes.

The role requires 3+ years in a related administrative or Quality environment, strong Excel/Office skills, and the ability to produce KPI reports and detailed documentation. Flexibility and cross‑department collaboration are essential.