Quality Assurance Coordinator

Megger Instruments Limited; Dover; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible working

Two flexible working requests per year

Job summary

Megger is seeking a Quality Assurance Coordinator to provide day-to-day administrative support to the Quality function, maintaining records, data and documentation with accuracy. You will generate KPI and statistical reports, coordinate activities and assist with audits, driving continual improvement of quality systems and processes.

The role requires a minimum of 3 years in a similar quality/administrative role, experience with MS Office and ERP/MRP systems, and strong organisational and

Qualifications

• At least 3 years' recent and relevant experience in a similar administrative or Quality-related role.
• Experience working in a busy administrative environment, ideally within a manufacturing or Quality environment.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Experience analysing data and producing accurate statistical and KPI reports.
• Experience using electronic data management, reporting or MRP/ERP systems; SAP experience would be advantageous.
• Understanding of Quality Management Systems, document control and the importance of accurate, traceable and auditable records.
• Strong organisational, analytical and problem-solving skills, with excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively across different departments.

Responsibilities

• Maintain and update Quality systems, records and documentation, ensuring information is accurate, complete and readily retrievable.
• Maintain and analyse Quality data relating to Customer Care, Warranty Repairs and Rejects/Nonconforming Material.
• Produce accurate and timely monthly Quality KPI, statistical and management reports.
• Coordinate Quality activities and workloads, monitor outstanding actions and escalates overdue or delayed activities where appropriate.
• Support internal and external Quality audits through the preparation and retrieval of relevant records and information.
• Identify opportunities to improve Quality administration, reporting and information systems.

Skills

Excel

Word

Outlook

Data analysis

KPI reporting

Communication

Attention to detail

Organisational skills

Tools

SAP

MRP/ERP systems

Job description

The Vacancy

We are always looking for exceptional individuals to join our multinational group of talented professionals and right now we are seeking to recruit a motivated and talented Quality Assurance Coordinator. In this role, you will provide day-to-day administrative and coordination support to the Quality function, ensuring Quality systems, records and data are accurately maintained, analysed and reported. You will coordinate Quality activities, produce KPI and statistical reports, support audit requirements and contribute to the continuous improvement of Quality systems and processes.

Key Responsibilities

• Maintain and update Quality systems, records and documentation, ensuring information is accurate, complete and readily retrievable.
• Maintain and analyse Quality data relating to Customer Care, Warranty Repairs and Rejects/Nonconforming Material.
• Produce accurate and timely monthly Quality KPI, statistical and management reports.
• Coordinate Quality activities and workloads, monitor outstanding actions and escalates overdue or delayed activities where appropriate.
• Support internal and external Quality audits through the preparation and retrieval of relevant records and information.
• Identify opportunities to improve Quality administration, reporting and information systems.

Experience, Skills & Qualifications

• At least 3 years' recent and relevant experience in a similar administrative or Quality-related role.
• Experience working in a busy administrative environment, ideally within a manufacturing or Quality environment.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Experience analysing data and producing accurate statistical and KPI reports.
• Experience using electronic data management, reporting or MRP/ERP systems; SAP experience would be advantageous.
• Understanding of Quality Management Systems, document control and the importance of accurate, traceable and auditable records.
• Strong organisational, analytical and problem-solving skills, with excellent attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively across different departments.

About Us

At Megger, our mission is simple yet powerful: to help people live confidently and work safely by harnessing the energy that powers our world. We do this by designing and manufacturing high-quality, portable electrical test equipment that’s safe, reliable, and a breeze to use. Our customers are at the heart of everything we do. Their challenges fuel our innovation, and we’re proud to be a trusted partner, someone they can rely on to help them succeed. As a global leader, Megger operates in over 100 countries and employs more than 2,000 talented individuals worldwide. Our industry-leading 360° Customer Service goes far beyond products—it includes software, bespoke tools, on-site training, repairs, testing services, and expert consultancy. We’re your all-in-one destination for electrical testing solutions and we’d love for you to be part of the journey. Our UK headquarters is based in Kent, the beautiful Garden of England, offering stunning views of Dover Castle, the Kent coastline, and even glimpses of France on a clear day!

Flexible Working at Megger

• Support flexible working for all employees and welcome requests from day one of employment.
• You can make up to two requests per 12-month period.

Please note: We’re not in a position as a business to offer visa sponsorship, so we’re unable to consider applications from candidates who require it to work in the UK.

Please note: We may close this vacancy early if we receive a high number of applications.

Our Commitment to Equality, Diversity & Inclusion

People are the heart of Megger, and their unique perspectives are key to our success. We're proud to be an equal opportunity employer, embracing diversity in all its forms. We welcome applications from candidates of all backgrounds and experiences and are committed to ensuring a fair, supportive recruitment process and workplace culture for everyone. If you require any reasonable adjustments during the recruitment process, please let us know so we can support you.

At Megger, we believe in your potential — your ability to learn, grow and contribute in meaningful ways to our success as a leader in test, monitoring and data analytic solutions for the electrical power industry. We believe in giving you the opportunity, accountability, and visibility to do just that so why not see what opportunities we have available.