Quality Systems Co-Ordinator

Key Recruitment Limited; Holybourne; On-site; GBP 32,000 - 42,000; Full time

Job summary

Key Recruitment Limited is seeking a Quality Systems Co-Ordinator in Alton to support the internal QMS, audits, CAPAs and customer quality investigations. The role involves direct interaction with high-profile customers within beauty, cosmetics and pharmaceutical sectors, delivering timely quality responses and continuous improvement.

Ideal candidates will be qualified Internal Auditors with experience in regulated manufacturing, strong root cause analysis and excellent stakeholder communication

Qualifications

• Proven experience in a Quality Assurance or Quality Systems role within a regulated manufacturing environment.
• Qualified Internal Auditor status (essential).
• Previous responsibility for internal audits, CAPAs, deviations, change control and customer quality investigations.
• Strong root cause analysis and problem-solving skills.
• Experience dealing directly with customers on quality matters.
• Excellent communication and stakeholder management skills.
• The ability to work independently while managing multiple priorities.
• GMP experience (desirable).
• Degree or equivalent in a science, engineering or manufacturing discipline (desirable).

Responsibilities

• Coordinate and manage the internal QMS audit programme.
• Conduct internal audits and ensure audit actions are completed.
• Lead and support investigations into non-conformances, deviations and quality issues.
• Manage the Change Control process.
• Investigate customer complaints and quality issues, providing timely responses.
• Monitor and verify CAPAs, including effectiveness checks.
• Support risk assessments and continuous improvement initiatives.
• Provide Quality support to New Product Introduction (NPI) projects.
• Participate in line trials and first production reviews from a Quality perspective.
• Review and approve packing specifications.
• Support Product Quality Reviews (PQRs).
• Attend customer meetings as the Quality representative where required.

Skills

Internal Auditor

Quality Assurance

Stakeholder communication

Root cause analysis

Education

Science/Engineering/Manufacturing degree (desirable)

Job description

Quality Systems Co-Ordinator

Alton

37.5 Hours per week

This is an excellent opportunity for an experienced Quality Assurance professional who enjoys customer interaction, quality systems and continuous improvement. The role offers a varied workload across internal quality activities and direct engagement with high-profile customers within the beauty, cosmetics and pharmaceutical industries. Success in this role will come from strong technical quality knowledge, excellent communication skills and the ability to build trusted relationships with both customers and internal teams.

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Ideal Candidate

• Proven experience in a Quality Assurance or Quality Systems role within a regulated manufacturing environment.
• Qualified Internal Auditor status (essential).
• Previous responsibility for internal audits, CAPAs, deviations, change control and customer quality investigations.
• Strong root cause analysis and problem-solving skills.
• Experience dealing directly with customers on quality matters.
• Excellent communication and stakeholder management skills.
• The ability to work independently while managing multiple priorities.
• GMP experience (desirable).
• Degree or equivalent in a science, engineering or manufacturing discipline (desirable).

Key Responsibilities

• Coordinate and manage the internal QMS audit programme.
• Conduct internal audits and ensure audit actions are completed.
• Lead and support investigations into non-conformances, deviations and quality issues.
• Manage the Change Control process.
• Investigate customer complaints and quality issues, providing timely responses.
• Monitor and verify CAPAs, including effectiveness checks.
• Support risk assessments and continuous improvement initiatives.
• Provide Quality support to New Product Introduction (NPI) projects.
• Participate in line trials and first production reviews from a Quality perspective.
• Review and approve packing specifications.
• Support Product Quality Reviews (PQRs).
• Attend customer meetings as the Quality representative where required.

Essential Criteria

• Experience in Quality Assurance or Quality Systems role.
• Are qualified and experienced Internal Auditors.
• Have experience working within a regulated manufacturing environment.
• Have experience managing quality systems, investigations and CAPAs.
• Are confident communicating with customers and internal stakeholders.
• Have the legal right to work in the UK, with permanent work status preferred