Quality Service Manager

ZipRecruiter; Liverpool; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in Health and Social Care is seeking an experienced Service & Quality Manager to enhance care quality across Liverpool, Manchester, and North Wales. This role involves supervising staff, ensuring compliance with care frameworks, and providing leadership. Join us to make a real impact in the community and enjoy career progression in a supportive environment.

Benefits

Career progression opportunities

Competitive salary with additional benefits

Qualifications

• Minimum 2 years' experience as a Registered Manager in Health & Social Care.
• Strong understanding of Ofsted / Care Inspectorate Wales frameworks.

Responsibilities

• Oversee quality of care provided by staff on local authority placements.
• Ensure all placements align with care plans and risk assessments.

Skills

Leadership

Problem Solving

IT Competence

Relationship Building

Education

Level 5 Leadership & Management qualification

Job description

Job Description

We are looking for a Health & Social Care Service & Quality Manager to cover Liverpool, Manchester, and North Wales. Are you an experienced Registered Manager with a passion for delivering exceptional care and safeguarding standards? Do you thrive on ensuring the highest quality of service while leading and supporting teams? If so, we want to hear from you!

About the Role

As a Service & Quality Manager, you'll play a vital role in overseeing and enhancing the quality of care provided by our staff working on local authority placements.

You'll ensure that all placements align with care plans and risk assessments, providing expert leadership and support to your team.

Key Responsibilities:

• Ensure all placements adhere to care plans, risk assessments, and safeguarding policies.
• Supervise and support staff, conducting regular visits and spot checks.
• Oversee the implementation of quality support frameworks.
• Work closely with safeguarding teams, raising any concerns promptly.
• Provide ongoing training and development to staff.
• Manage relationships with clients to ensure service expectations are met.
• Lead on safeguarding concerns, liaising with relevant professionals.

What We're Looking For:

• Experienced Leader - Minimum 2 years' experience as a Registered Manager in Health & Social Care.
• Qualified Professional - Level 5 Leadership & Management qualification.
• Regulatory Knowledge - Strong understanding of Ofsted / Care Inspectorate Wales frameworks.
• Proactive Problem-Solver - Able to manage large teams and ensure compliance.
• Tech-Savvy - Competent in IT software and CRM systems.
• Passionate & Personable - Confident in building relationships and ensuring high standards of care.

Why Join Us?

• Make a real impact on people's lives.
• Join a supportive and dedicated team.
• Enjoy career progression opportunities in a growing organisation.
• Competitive salary with additional benefits.

If you're ready to take on a rewarding leadership role where you can drive quality and excellence in social care, apply today!