Quality, Risk & Governance Manager

Sanderson; England; Vor Ort; GBP 70.000 - 90.000; Vollzeit

Zusammenfassung

Sanderson is seeking an experienced Quality, Risk & Governance Manager to lead governance, assurance and risk activity across a complex government contract. The role will embed quality, risk, compliance and governance controls during mobilisation, transition to steady-state delivery and ongoing service performance.

You will own the QMS and documentation, manage audits, readiness reviews and reporting, and lead governance forums with stakeholders across clients and suppliers.

Qualifikationen

• Experience leading governance, risk and quality in complex settings.
• Experience translating regulatory requirements into controls and reporting.
• Proven ability to manage audit-ready documentation and evidence.

Aufgaben

• Lead development and improvement of contract-wide Quality, Risk and Governance framework.
• Translate contractual/regulatory requirements into controls and reporting.
• Own QMS and governance documentation; maintain audit readiness.
• Oversee document management, evidence repositories, permissions and workflows.
• Lead governance forums covering quality, risk, compliance and mobilisation.
• Manage contract risks, issues, dependencies and escalation processes.
• Plan and deliver internal audits, readiness reviews and compliance checks.
• Manage non-conformities, incidents and corrective actions to closure.
• Provide independent assurance to delivery teams and senior management.
• Maintain mobilisation artefacts, readiness trackers and gateway reviews.
• Produce senior-level governance/assurance reporting with dashboards.
• Support client reviews, external audits and governance inspections.
• Collaborate with suppliers to apply governance/quality obligations.
• Support business continuity, resilience and continuous improvement activity.

Kenntnisse

Quality leadership

Governance

Risk management

Internal audits

Stakeholder mgmt

Governance reporting

Documentation control

Continuous improvement

Mobilisation

Regulatory compliance

Tools

QMS

DMS

Jobbeschreibung

We are looking for an experienced Quality, Risk & Governance Manager to lead governance, assurance and risk activity across a complex government contract.

The role will cover mobilisation, transition into steady-state delivery and ongoing service performance, ensuring quality, risk, compliance and governance controls are embedded, evidenced and operating effectively.

Key Responsibilities

• Lead the development and continuous improvement of the contract-wide Quality, Risk and Governance framework.
• Translate contractual and regulatory requirements into practical controls, assurance processes and reporting.
• Own the Quality Management System and associated governance documentation, ensuring policies, procedures and records remain controlled and audit-ready.
• Oversee document management, evidence repositories, permissions, workflows and version control.
• Lead governance forums covering quality, risk, compliance, mobilisation assurance and corrective actions.
• Manage contract-level risks, issues, dependencies and escalation processes.
• Plan and deliver internal audits, readiness reviews, self-assessments and compliance checks.
• Manage non-conformities, findings, incidents and corrective/preventive actions through to closure.
• Provide independent assurance and challenge to delivery teams.
• Maintain mobilisation assurance artefacts including readiness trackers, evidence matrices, gateway reviews and acceptance criteria.
• Produce senior-level governance and assurance reporting, including dashboards covering risks, issues, audits, compliance and quality trends.
• Support preparation for client reviews, external audits and governance inspections.
• Work with suppliers and subcontractors to ensure governance and quality obligations are applied consistently.
• Support business continuity, resilience, service change and continuous improvement activity.

Key Experience

• Strong experience in Quality, Governance, Risk, Assurance or Compliance leadership.
• Experience supporting mobilisation and transition of complex contracts or services.
• Strong understanding of contract governance, assurance frameworks and compliance controls.
• Experience managing QMS and DMS environments, including document control and audit evidence.
• Proven experience leading internal audits, compliance reviews and corrective action activity.
• Strong risk and issue management experience.
• Experience producing senior-level quality, risk and governance reporting.
• Strong stakeholder management across operational teams, clients and suppliers.
• Good understanding of ISO 9001, audit methodology and root cause analysis.
• Experience within government, secure, regulated, infrastructure or outsourced service environments would be advantageous.

The successful candidate will need to be comfortable operating across both strategic governance and hands‑on assurance activity in a fast-moving delivery environment.

Reasonable Adjustments:

Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.