Quality, Risk & Compliance Manager

ZipRecruiter; Derry/Londonderry; Hybrid; GBP 45,000 - 80,000; Full time

Job summary

An established industry player is seeking a Quality, Risk & Compliance Manager to ensure adherence to regulations and internal policies. In this hybrid role, you'll provide operational leadership, conduct audits, and develop compliance strategies across data centre operations. Your expertise will support client decision-making and enhance risk management processes. The position offers a dynamic work environment where you can influence outcomes and drive improvements. If you're proactive, adaptable, and eager to take on challenges, this is an exciting opportunity to make a significant impact in a growing sector.

Qualifications

• Proficiency in MS Office and systems management software.
• Strong quantitative and technical skills are essential for this role.

Responsibilities

• Provide operational leadership in risk and compliance at the account level.
• Conduct site audits to ensure compliance with KPIs and SLAs.

Skills

MS Office

Systems Management Software

Risk Assessment

Problem-Solving

Data Interpretation

Effective Communication

Incident Review

Root Cause Analysis

Job description

Job Description: Quality, Risk & Compliance Manager

Job ID 214877

Posted 10-Apr-2025

Service line GWS Segment

Role type Full-time

Areas of Interest Data Centers, Engineering/Maintenance, Risk Management

Location(s) London - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Quality, Risk & Compliance Manager

Business Sector: Data Centre Solutions

Location: London, UK

Company Profile

CBRE Data Centre Solutions (DCS) delivers integrated real estate, facilities, and technology solutions for data centre owners, occupiers, and investors worldwide. As part of CBRE, DCS specializes in solving complex challenges across the data centre lifecycle, supporting development, construction, acquisition, sale, management, and modernization of data centres.

CBRE DCS is part of the Global Workplace Solutions division, focusing on large property portfolios. We prioritize our people and aim to deliver exceptional service, fostering innovation and living our RISE values.

The Role - Quality, Risk & Compliance Manager

Risk and compliance officers ensure adherence to regulations. As a senior manager, you will ensure CBRE complies with external regulations, internal policies, and client requirements, supporting industry expertise and client decision-making. This hybrid role involves travel as needed.

Key Responsibilities:

1. Provide operational leadership in risk and compliance at the account level.
2. Develop and circulate QHSE information, reviewing procedures regularly.
3. Conduct site audits to ensure compliance with KPIs and SLAs; develop action plans for consistency.
4. Standardize documentation platforms to align with client expansion and expectations.
5. Implement documentation control procedures in line with ISO standards.
6. Lead risk and compliance efforts within campus teams.
7. Maintain strong relationships with the Client Compliance team.
8. Ensure contractual and QHSE compliance for data centre operations.
9. Influence indirect employees and support business outcomes.
10. Participate in engineering and operational activities, developing programs to enhance risk and compliance.
11. Support data centre solutions and transition projects.
12. Act as subject matter expert, providing metrics, analytics, and reports.
13. Consult with clients and leadership on data centre operations.
14. Lead audits and develop risk and compliance strategies across the client portfolio.
15. Drive incident management reporting, root cause analysis, and lessons learned.

Skills, Knowledge, and Experience:

1. Proficiency in MS Office and systems management software.
2. Ability to manage multiple tasks across complex sites.
3. Understanding of regulatory landscape, industry knowledge, risk assessment, problem-solving, data interpretation, and effective communication.
4. Experience in incident review, root cause analysis, and embedding lessons learned.
5. Strong quantitative and technical skills.

Person Specification:

1. Calm under pressure.
2. Decisive with follow-through, motivating others to achieve objectives.
3. High standards, adaptable, proactive in improvement, and eager to learn from experience.

Equal Opportunities

We are an equal opportunities employer and do not discriminate based on various personal characteristics, beliefs, or statuses.