Quality Problem Solving Engineer

JLR; Metropolitan Borough of Solihull; On-site; GBP 42,000 - 55,000; Full time

Benefits offered by this job

Discounted car purchase

Maternity / Paternity leave

Pension plan

Company bonus

Learning scheme

Employee networks

Life Insurance & Income Protection

Job summary

JLR in Solihull is seeking a Quality Problem Solving Engineer to be the hands-on expert who brings innovation to life. You\'ll collaborate with expert technicians and problem-solvers and use cutting-edge tools, facilities, and processes engineered together to build era-defining vehicles that people around the world know and love.

As a Quality Problem Solving Engineer, you\'ll resolve complex product quality concerns, working with manufacturing, engineering and supplier teams to shape better

Qualifications

• Degree in Engineering or equivalent practical experience.
• Knowledge of manufacturing processes and quality methodologies.
• Structured problem-solving tools, including Six Sigma approaches.
• Building effective relationships through strong communication and stakeholder engagement.
• Customer-focused mindset with a passion for improving quality and outcomes.
• Green Belt certification would be advantageous.

Responsibilities

• Leading structured problem-solving activities to identify root causes and deliver sustainable quality improvements.
• Collaborating with manufacturing, engineering, supplier and quality teams to resolve product and process concerns.
• Supporting quality projects that strengthen plant performance and enhance the customer experience.
• Coaching and facilitating complex quality investigations, ensuring lessons learned are embedded into future programmes.
• Driving quality-at-source principles and implementing innovative solutions that improve product quality and customer satisfaction.

Skills

Structured problem solving

Six Sigma

Communication skills

Customer focus

Team collaboration

Growth mindset

Education

Engineering degree

Job description

REQ ID: 131282

JOB TITLE: Quality Problem Solving Engineer

SALARY: £41,700 - £55,000

POSTING START DATE:07/09/2026

POSTING END DATE: 21/09/2026

LOCATION: Solihull

Working in Manufacturing at JLR, you'll be the hands-on expert who brings innovation to life. You'll collaborate with a team of expert technicians and problem-solvers and use cutting-edge tools, facilities, and processes engineered together to build era-defining vehicles that people across the world know and love. Your expertise will directly impact the shaping of modern luxury. Together, let’s create the exceptional.

At JLR, quality is about more than meeting standards. It’s about delivering the moments that matter for our clients and creating products that reflect our vision of Modern Luxury.

As a Quality Problem Solving Engineer, you’ll play a key role in resolving complex product quality concerns and improving the customer experience. Working with manufacturing, engineering and supplier teams, you’ll help shape better outcomes, expand your expertise and learn from some of the brightest minds in the industry.

What To Expect

You’ll be the voice of the customer within the plant, helping to identify, investigate and resolve quality concerns that impact product performance. This is an opportunity to channel your curiosity, embrace change and work at the forefront of innovation while contributing to our shared future.

Here’s what to expect:

• Leading structured problem-solving activities to identify root causes and deliver sustainable quality improvements
• Collaborating with manufacturing, engineering, supplier and quality teams to resolve product and process concerns
• Supporting quality projects that strengthen plant performance and enhance the customer experience
• Coaching and facilitating complex quality investigations, ensuring lessons learned are embedded into future programmes
• Driving quality-at-source principles and implementing innovative solutions that improve product quality and customer satisfaction

What You’ll Need

Along with your ambition to achieve the exceptional, there are several skills that you’ll need to have to help you succeed here, including:

• Holding a degree in Engineering or equivalent practical experience, alongside knowledge of manufacturing processes and quality methodologies
• Applying structured problem-solving tools and techniques, including Six Sigma approaches
• Building effective relationships through strong communication, stakeholder engagement and presentation skills
• Demonstrating a customer-focused mindset with a passion for improving quality and customer outcomes
• Working collaboratively in fast-paced environments while showing resilience, initiative and a growth mindset
• Green Belt certification would be advantageous.

At JLR, you’ll have the chance to flourish in a culture of creativity where individuality is celebrated, differences are cherished and success is recognised. You’ll work with pioneering brands and products, seize opportunities to continuously grow and develop, and be part of a community that cares about sustainability, DE&I and creating an enjoyable experience and environment where everyone belongs.

We look after you inside and outside of work with competitive reward, tailored benefits and opportunities to maximise your full potential.

Create exceptional. Redefined. With JLR.

Benefits

This role is rewarding in more ways than one. On top of our core offering, you’ll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits:

• Discounted car purchase (open to family members, too)
• A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available
• A competitive pension
• A JLR company performance-related bonus
• An employee learning scheme providing funding for; education, training and other activities which support the development of personal skills and promote lifelong learning
• Access to open, employee-led support and social networks
• Comprehensive Life Assurance and Income Protection policies

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.