Quality Manager-Pathology

NHS Scotland; Glasgow; On-site; GBP 35,000 - 45,000; Full time

Job summary

NHS Greater Glasgow and Clyde is seeking an experienced Biomedical Scientist for the Quality Manager role in the Pathology Department. This permanent, full-time position involves maintaining quality management systems and ensuring compliance with UKAS standards. Ideal candidates will possess a Master of Science degree and have significant laboratory experience, along with strong problem-solving and communication skills.

Qualifications

• Registration with the Health Care Professions Council required.
• Significant post-registration experience in a relevant laboratory environment.
• Knowledge of NHS GG&C Policies and Protocols.

Responsibilities

• Ensure quality management system is maintained.
• Report on quality management system effectiveness.
• Educate and supervise staff in quality service provision.

Skills

Critical thinking

Problem-solving

Communication

Organizational skills

Quality improvement

Education

Master of Science degree

Quality Management qualification (IBMS Diploma)

Tools

I.T. software packages

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, full time position.

The shift pattern for this position is Monday – Friday (09:00-17:00).

This is an exciting opportunity for an experienced Biomedical Scientist to join the Pathology Department within NHS Greater Glasgow & Clyde as the Quality Manager.

The Pathology Department is based at Queen Elizabeth University Hospital and provides a comprehensive analytical and Consultant led clinical Histopathology, Cytology and Post Mortem service to clinicians working within NHS Greater Glasgow & Clyde and other Health Boards.
The Quality Manager role is ideal for someone who is:

• Enthusiastic and self-motivated
• Organised, able to manage competing priorities and work to deadlines
• Clear and logical with sound critical thinking and problem-solving skills, demonstrating accuracy and attention to detail
• Good at establishing and maintaining a rapport and communicating effectively and appropriately with staff at all levels
• Able to influence, persuade, coach and motivate individuals and teams to undertake quality improvement that brings about change

The post holder will :

• Ensure, under the direction of the Compliance and Transformation Manager that a suitable quality management system is in place and maintained.
• Report to the laboratory management team on the functioning and effectiveness of the quality management system.
• Co-ordinate awareness of the needs and requirements of users and to enable standards set by the United Kingdom Accreditation Service (UKAS) to be met.
• Take a lead role in the continuous development of the Quality Management System.
• Educate, train, instruct and supervise staff in the provision of a quality service and promote a culture of continuous quality improvement.

Qualifications/Experience required:

• Registration with the Health Care Professions Council.
• Must have significant post registration experience in a relevant laboratory environment.
• Possession of a relevant Master of Science degree or equivalent qualification.
• Knowledge of the Institute of Biomedical Sciences Registration Portfolio leading to HCPC registration.
• Demonstrate high level of competence in problem solving and prioritising workloads.
• Demonstrate in depth knowledge of NHS GG&C Policies and Protocols including Clinical Governance and Risk Management.
• Knowledge of I.T. software packages including data analysis and textual documents.
• Evidence of continuing professional development including management and service development.
• A Quality Management qualification such as the IBMS Diploma in Quality Management or demonstrable equivalent management training is desirable.

Applicants must have previous experience of working in an ISO 15189 accredited NHS diagnostic laboratory environment and experience or a keen interest in Quality. Please note, this is a full time position and the work pattern is 09:00-17:00 Monday to Friday.

Informal contact: Nicola Small, Compliance and Transformation Manager, 0141 354 9461, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies.

Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.