Contract and Quality Manager

ZipRecruiter; City of Edinburgh; On-site; GBP 40,000 - 46,000; Full time

Job summary

A key role in contract management within the Nursing and Midwifery Council, overseeing partnerships and ensuring high-quality service delivery. You will lead contract management for the Test of Competence while developing strong stakeholder relationships and ensuring performance excellence.

Qualifications

• Proven experience in contract management.
• Skilled in data analysis and reporting on supplier performance.
• Strong stakeholder engagement and presentation experience.

Responsibilities

• Lead day-to-day management of contracts with partners.
• Maximise supplier performance and ensure robust processes.
• Coordinate activities linked to the Test of Competence for nursing.

Skills

Data analysis

Stakeholder engagement

Communication

Negotiation

Job description

Job Description

About the Team

The Nursing and Midwifery Council (NMC) plays a key role in upholding the quality and safety of nursing and midwifery education and practice. The Planning, Risk and Performance team in our Professional Regulation directorate is responsible for providing a professional business management service. We monitor performance, manage risk, and promote best practices to protect the public and maintain professional standards. The team will also be responsible for effective contract management across the directorate.

About the role

Salary Details:

• London - £44,065 - £48,961
• Edinburgh - £40,982 - £45,535

Initially, you’ll lead the day-to-day management of contracts with our partners who deliver the NMC’s Test of Competence through several high-value concessions contracts. Developing effective working relationships, strong decision-making, quality assurance, and analytical skills are essential, as you’ll be responsible for maximising supplier performance and ensuring robust processes. Key responsibilities include coordinating all activities linked to the Test of Competence for nurses, midwives, and nursing associates. You’ll apply expert contract and supplier management skills, and take a lead role in engaging with stakeholders and suppliers in this critical area. You will also develop and shape the team as it assumes responsibility for all the directorate’s contracts ranging from legal services to medical assessments.

About You:

• Proven experience in contract management, ideally in a similar setting
• Skilled in data analysis and reporting on supplier performance
• Strong stakeholder engagement and presentation experience
• Effective in managing suppliers and promoting consistent, high-quality service delivery
• Excellent written and verbal communication skills
• Confident handling complex procurement and contractual issues and achieving beneficial outcomes
• Able to influence and negotiate with a range of internal and external stakeholders;.