Quality Manager — Lead QMS & Continuous Improvement

Energy Jobline CVL; Barnstaple; On-site; GBP 59,000 - 72,000; Full time

Job summary

Cooper Golding Recruitment is seeking an experienced Quality Manager to lead the quality function for a leading employer in North Devon. You will drive the QMS, ensure product quality and regulatory compliance, and foster a culture of continuous improvement across the business.

The role requires leading the Quality Team, collaborating with Manufacturing, Engineering, R&D, Procurement and Supply Chain to deliver reliable, safe and compliant products, with involvement in harmonising quality

Responsibilities

• Lead, maintain and continually improve the Quality Management System in line with ISO 9001, ISO 13485 and other applicable standards.
• Oversee internal audits, external certification audits and regulatory assessments.
• Ensure compliance with relevant product safety, workmanship and environmental standards.
• Maintain effective quality documentation, manufacturing records and product traceability.
• Lead, develop and motivate the Quality Team, including Quality Engineers, Technicians and Inspectors.
• Establish and monitor quality KPIs, identifying opportunities to improve business performance.
• Promote a proactive quality culture, embedding right-first-time principles and continuous improvement throughout the organisation.
• Report quality performance, improvement plans and progress to the Senior Leadership Team.
• Oversee quality control across the manufacturing lifecycle, including SMT, manual assembly and final product testing.
• Monitor key quality measures, including production yield, first-off inspection, test repair and process capability (Cpk).
• Work closely with R&D and Manufacturing Engineering during new product development and introduction into production.
• Ensure inspection, testing and calibration processes remain effective and meet required specifications.
• Work with Procurement and Supply Chain to assess, audit and monitor supplier performance.
• Manage supplier corrective action requests and drive improvements in component quality.
• Liaise with customers on quality-related matters, investigating trends, analysing defects and supporting effective resolutions.
• Review customer order requirements relating to quality, contract conditions, certification and product release.
• Contribute to the harmonisation of Quality Management Systems across the EMEA group.
• Support the implementation of enhanced quality processes and standards from the wider group.
• Collaborate with international quality teams and stakeholders to share best practice and improve consistency.
• Work cross-functionally to ensure quality objectives support wider business goals.
• Support compliance with relevant health, safety and environmental legislation and company procedures.
• Promote safe working practices, effective risk assessments and appropriate departmental training.

Job description

Cooper Golding Recruitment is seeking an experienced Quality Manager to lead the quality function for a leading employer in North Devon. You will drive the QMS, ensure product quality and regulatory compliance, and foster a culture of continuous improvement across the business.

The role requires leading the Quality Team, collaborating with Manufacturing, Engineering, R&D, Procurement and Supply Chain to deliver reliable, safe and compliant products, with involvement in harmonising quality