Quality Manager - ISO 9001 & Continuous Improvement Lead

Principal People Recruitment; United Kingdom; On-site; GBP 55,000 - 65,000; Full time

Job summary

Principal People Recruitment is seeking a Quality Manager for a manufacturing business in Deeside, North Wales. You will own the Quality Management System and drive continuous improvement across the organisation.

You will report to senior management and lead ISO 9001 across the site, manage audits, monitor KPIs and implement corrective actions to raise customer satisfaction. The role offers a competitive salary and benefits, with influence on quality initiatives in a growing engineering business.

Qualifications

• Extensive experience in ISO 9001 quality management.
• Strong leadership and stakeholder management skills.
• Proven ability to drive continuous improvement.

Responsibilities

• Leading and developing the ISO 9001 QMS, ensuring compliance and continual improvement.
• Managing internal, external, supplier and customer audits while maintaining certification standards.
• Monitoring quality performance, KPIs, non-conformances and corrective actions to drive continuous improvement.
• Leading root cause analysis and problem-solving activities across manufacturing operations.
• Managing customer quality concerns and ensuring effective corrective and preventative actions are implemented.
• Developing and maintaining quality procedures, documentation and management systems.
• Supporting production teams to improve quality, efficiency and customer satisfaction.
• Reporting quality performance and improvement initiatives to senior management while supporting wider operational excellence projects.

Skills

ISO 9001

Quality Management

Audits

Root Cause Analysis

Leadership

Stakeholder Management

Continuous Improvement

Manufacturing

Job description

Principal People Recruitment is seeking a Quality Manager for a manufacturing business in Deeside, North Wales. You will own the Quality Management System and drive continuous improvement across the organisation.

You will report to senior management and lead ISO 9001 across the site, manage audits, monitor KPIs and implement corrective actions to raise customer satisfaction. The role offers a competitive salary and benefits, with influence on quality initiatives in a growing engineering business.