Quality Manager for Construction & ISO 9001 Excellence

Dalkia; Bolton; On-site; GBP 55,000 - 70,000; Full time

Job summary

Dalkia UK is seeking an experienced Quality Manager to lead quality assurance across multiple construction projects. You’ll embed the Quality Management System from bid to handover, ensuring safety, compliance and high workmanship standards on site.

You’ll develop and implement quality controls with Project Leaders, manage non-conformances, audits and documentation (ITPs, QSOs), and coach teams on best practice, digital tools, and continuous improvement across the business.

Qualifications

• Proven experience in a Quality Management role within construction, engineering or MEP.
• Strong working knowledge of ISO 9001:2015 and its practical application on construction projects.
• Experience carrying out site inspections, audits and quality assurance reviews.
• Knowledge of quality management systems, governance processes and compliance requirements.
• Experience managing non-conformances, corrective actions and quality reporting.
• Strong communication and stakeholder management skills with the ability to influence project teams and supply chain partners.
• Excellent analytical and problem-solving capabilities.
• Experience supporting project teams across multiple projects and stakeholders.
• A proactive approach to continuous improvement and operational excellence.
• Strong organisational skills with the ability to effectively prioritise workload across several projects.

Responsibilities

• Support projects to ensure compliance with the Quality Management System and governance requirements.
• Work with Project Leaders to implement effective quality controls meeting expectations.
• Maintain and develop QA documentation including ITPs, ITFs, QSOs and QHPs.
• Manage quality documentation throughout project delivery.
• Assist with supply chain onboarding and ensure understanding of quality standards.
• Carry out site inspections, audits and QA reviews to verify compliance.
• Manage customer complaints and support effective resolution.
• Lead non-conformance management including root cause analysis and corrective actions.
• Identify quality risks and opportunities; produce dashboards and reports.
• Deliver training and coaching on quality processes and best practice.
• Promote use of digital quality tools like BIM 360, Asite and Openspace.
• Develop strategies to measure and reduce cost of poor quality across projects.
• Drive continuous improvement and lessons learned across the business.

Skills

Quality management

Construction

ISO 9001:2015

Site inspections

Audits

Non-conformances

Stakeholder management

Analytical thinking

Continuous improvement

Organisational skills

Tools

BIM 360

Asite

Openspace

Job description

Dalkia UK is seeking an experienced Quality Manager to lead quality assurance across multiple construction projects. You’ll embed the Quality Management System from bid to handover, ensuring safety, compliance and high workmanship standards on site.

You’ll develop and implement quality controls with Project Leaders, manage non-conformances, audits and documentation (ITPs, QSOs), and coach teams on best practice, digital tools, and continuous improvement across the business.