Quality Manager (based in Ipswich, UK)

Celestion; Ipswich; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Generous pension

25 days holiday

Employee Assistance Programme

Job summary

Celestion is seeking a permanent, full-time Quality Manager to lead the Quality department at their Ipswich site. The role includes recording, measuring and reporting quality activities, and developing the Quality Management System.

You will supervise Quality Engineers and own the customer complaints process, working with teams in the UK, China and Thailand to drive continuous improvement. Ideal candidates will have a solid understanding of ISO 9001 and DMAIC, with at least 1 year in Quality

Qualifications

• Good understanding of ISO9001 and DMAIC approaches to Quality.
• 1+ year of Quality Assurance experience.
• Strong engineering/manufacturing background.

Responsibilities

• Record, measure and report all quality activities.
• Define, develop and implement the Quality Management System.
• Supervise Quality Engineers and manage the customer complaints process.
• Collaborate with UK, China and Thailand teams to drive continuous improvement.

Skills

ISO9001

DMAIC

QA experience

Engineering background

Excel

Communication

Stakeholder management

Job description

About Celestion

An exciting opportunity has arisen to be part of a progressive and rapidly expanding business with a large, global reach. Founded in 1924, Celestion has grown to become one of the world's largest and most innovative manufacturers of loudspeakers.

We are currently seeking a permanent, full-time Quality Manager to develop the Quality department at Celestion.

Key Accountabilities:

• Responsible for the recording, measurement & reporting of all quality activities.
• Define further, develop and implement the Quality Management System.
• Supervision of Quality Engineers.
• Accountability for the customer complaints system.
• Work with all departments (in UK, China & Thailand) to ensure continuous improvement activities are defined, measured, analysed, improved and controlled.

This role is a site-based role at Ipswich office.

This role will involve occasional overseas travel.

Knowledge, Skills and Experience:

• A good understanding of ISO9001 and the DMAIC approach to Quality. Preferably some experience implementing/auditing quality systems.
• Quality Assurance: minimum 1 year experience
• Good engineering/manufacturing skills and experience.
• Excellent IT skills, including a good, working knowledge of Word and Excel.
• Excellent written and verbal communication skills.
• Excellent stakeholder engagement skills and management skills.

Salary and Benefits:

• Competitive salary, depending on experience.
• Generous pension scheme.
• Holiday entitlement of 25 days per year.
• Employee Assistance Programme.

Working hours:

• Mon-Fri 8:30am – 5:00pm, 37.5 hours per week
• Job Types: Full-time, Permanent

For more company and role details, please visit our website at https://celestion.com/

Celestion is an equal opportunity employer. All qualified applicants are considered without regard to race, sex, age, religion, sexual orientation, gender identity, national origin, status, or disability. Personal data will be kept confidential and used solely for recruitment. Application data will be retained for 12 months then destroyed.