Quality Manager

ME Engineers; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Pension

Private Health Insurance

Life Insurance

Education & Development

23 days holiday

Job summary

ME Engineers, based in London, seeks an experienced Quality Manager to own the Quality Management System across UK offices. You will audit, update, and improve processes, ensuring the QMS is fully operational and that projects meet client expectations.

The role combines line management of QA staff with hands-on control of ISO compliance and continual improvement initiatives. You must have ISO 9001 knowledge and internal auditor training, strong communication skills and proficiency with MS Office

Qualifications

• Proven knowledge of ISO 9001 and related standards (14001/27001 desirable).
• Experience in audits, including external/internal and OFIs.
• Strong documentation, control of records and process improvements.

Responsibilities

• Perform duties of the Quality Manager, including audits, updates, system maintenance/improvements to ensure the QMS is fully operational and effective.
• External audit preparation, scheduling and action external audit OFIs.
• Internal audit timetables and implementation.
• Maintain ISO internal auditor status and implement ISO across UK offices.
• Ownership of Practice Quality Manual.
• Review and maintain Company Risk & Opportunities register, Corrective Action, Continual Improvement, Non-Conformity and Customer Satisfaction Log(s).
• Procedure updates and monitoring related to lessons learned and QMS.
• Establish and maintain SharePoint standard document/template 'Library' and roles in procedures.

Skills

ISO 9001

Internal Auditor

Auditing

MS Office

Deltek Vision

Numerate

Time management

Clear communication

Teamwork

Continual improvement

ISO 14001/27001

HSE/CDM

Attention to detail

Multitasking

Adaptability

Prioritization

Education

ISO 9001 Requirements Training

ISO 9001 Internal Auditor Training

Tools

MS Office

Deltek Vision

Job description

The Job

We are seeking a suitably experienced and highly motivated individual to join us. This role will perform the duties of the Quality Manager, taking sole ownership of the companies Quality Management System. This position requires the individual to have worked in a similar capacity previously with a proven track record. The role is based at our London office.

You should be able to be client facing with the ability to develop strong relationships within the company and others. You will work as part of a team but should be happy working independently. This role involves working closely with the engineering staff, and would suit a bright, confident individual, with a positive outlook and good communication skills.

WHO are ME Engineers?

ME Engineers are an international consulting engineering firm providing engineering solutions for large scale, complicated and fast paced projects worldwide. Our clientele includes a diverse array of architects, developers, universities, and others of all sizes who demand excellence from their consultants. ME operates from 17 global offices and provides opportunities for our employees to work on some of the most exciting and innovative projects around the nation and world.

As Quality Manager you will:

The Quality Manager will collaborate with technical members of staff as outlined in the section below. The role will be consistent with company processes, values, and timelines to ensure that team and company goals are met. The role may include Line management of QA staff across the UK offices.

QA Manager Overview

Perform duties of the Quality Manager, including audits, updates, system maintenance/improvements including all necessary duties to ensure our quality management system is fully operational and effective.

ISO Compliance Activities

• External audit, including preparation, scheduling & Action external audit OFIs.
• Internal audit timetables and implementation
• Implement procedures in line with QMS.
• Conduct and minute internal QMS management meetings.
• Updates of QMS as required including changes within the ISO framework.
• Maintain (or obtain) Certified ISO internal auditor status.
• Implementation and consistency of ISO across the UK offices
• Ownership of Practice Quality Manual
• Assist to monitor company suppliers register.
• Review and maintain Company Risk & Opportunities register, Corrective Action, Continual Improvement, Non-Conformity and Customer Satisfaction Log(s)

Quality Management Activities

• Procedure updates and monitoring related to lessons learned and QMS.
• Communication procedures
• Standardisation of documents, inc. maintain Document Register/Intranet Portal(s)
• Establish and maintain SharePoint standard document/template 'Library.'
• Establish roles and responsibilities in specific procedures (i.e., BIM Model Share)
• Conduct Inductions and periodic training.
• Promote Quality and Constancy across all the Companies activities

The Opportunity

An exciting opportunity is available to join our team and contribute to their success in delivering a variety of interesting projects

Your Qualifications/Skills

• Proficiency in Day-to-day implementation of company processes in respect of, ISO 9001 (+ Knowledge of ISO 14001 & ISO 27001 also desirable) HS&E and CDM
• Have completed Requirements Training Course - ISO 9001
• Have completed ISO 9001 Internal Auditor Training Course & hold current Certification
• Experience of ISO Standards and auditing
• Advanced MS Office skills
• Experience of Deltek Vision (desirable)
• Numerate
• Excellent organisational skills
• Extremely detail orientated and methodical
• Adaptable to varying responsibilities and tasks.
• Ability to multi-task
• Highly proactive with the ability to set priorities, follow up and meet deadlines.
• Able to communicate clearly, get on well with others at all levels and work well in a team.
• Ability and interest in facilitating continual improvement systems.
• Excellent timekeeping

You believe in ME Engineers' values:

• Build Trust & Respect
• We are in this together
• Embrace the challenge.
• Be bold and passionate.
• Creative problem solvers

The Benefits

• Competitive salary depending on experience and skills
• Pension
• Private Health insurance
• Life insurance
• Educational and professional development opportunities
• 23 days' holiday plus public holidays

Why ME?

ME is an employee-owned corporation. Our values and business focus are centred around not only our clients but also providing growth opportunities and a fantastic work environment for our employees. This opening provides an opportunity to not only grow your own personal career but also be a part of our exciting and growing family.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of race, colour, religion, gender, sexual orientation, national origin, disability, or age.

Full-time position with excellent salary and benefits.