Quality Manager

MacGregor Black; Wednesbury; On-site; GBP 50,000 - 61,000; Full time

Job summary

MacGregor Black partner is seeking a Quality Manager for a permanent role based in Staffordshire. You will lead the site quality team, drive QA programs, and ensure食品 safety and regulatory compliance across products.

You will manage customer audits and deliver KPI performance to maintain exceptional customer experiences. The ideal candidate has a degree in a relevant field with lead auditor certification, deep food manufacturing QA experience, and strong cross‑functional influencing and

Qualifications

• Degree in a relevant field with lead auditor certification.
• Extensive experience in food manufacturing QA with team leadership.
• Strong knowledge of food safety, risk management, and regulatory compliance.

Responsibilities

• Lead and develop the site quality team with training and performance reviews.
• Implement QA programs and deliver KPI performance across products.
• Ensure compliance with regulatory, industry and customer requirements.
• Deliver customer experience KPI and manage audits on site.

Skills

Quality leadership

Auditing

Communication

Regulatory knowledge

Food safety

Team leadership

Education

Degree in a relevant field

Lead auditor certification

Job description

Quality Manager

• Are you an experienced Quality Manager within the FMCG industry looking for an exciting new challenge?
• Do you have experience of leading quality audits with major UK retailers?
• Are you a strong communicator, who builds lasting relationships?

MacGregor Black are partnering with a Leading FMCG Manufacturer on the search for a Quality Manager. This is a permanent role based in Staffordshire.

Key Responsibilities

• Lead and develop the site quality team, conduct training, performance reviews, establish and implement development plans with direct reports, assure succession plans and talent development.
• Lead the implementation and development of the Quality Assurance programs for all products and deliver Quality KPI performance.
• Ensure compliance with regulatory, industry and customer requirements (food safety, certifications, hygiene, supplier approval programs).
• Responsible for delivery of customer experience KPI, complex customer quality complaint analysis, implement corrective action plans to achieve sustainable solutions and effectively organise and conduct customer audits on site.

What are we looking for?

• Degree in relevant field, lead auditor.
• Long-term experience in food manufacturing operations, in a Quality Assurance or technical role with team leadership skills.
• Expert in food safety and food risk management systems.
• Significant food or beverage industry knowledge - food processing and food law.
• Able to work across cultural dimensions, good influencer.
• Excellent communication - verbal and written.
• Strong leader and motivator of own team but also across other departments and sites.

Salary - £55k + benefits.