Quality Manager

Yolk Recruitment Ltd; Tredegar; On-site; GBP 52,000 - 78,000; Full time

Benefits offered by this job

Annual leave

Job summary

Yolk Recruitment Ltd is recruiting a Quality Manager to lead the Quality function within a manufacturing environment. You will manage a team, drive improvements across quality systems and customer satisfaction, and ensure compliance with ISO 9001, IATF 16949 and automotive requirements.

The role covers audits, customer complaints, supplier performance and Core Tools, with a hands-on approach to continually raise quality standards across the business.

Qualifications

• Proven experience leading quality in a manufacturing environment.
• Strong working knowledge of ISO 9001 and IATF 16949.
• Experience maintaining and improving a certified Quality Management System.
• Experience planning and conducting internal audits and supporting customer and certification audits.
• Experience managing customer complaints, corrective actions, root-cause analysis and 8D problem-solving.

Responsibilities

• Lead and continually improve the Quality Management System, ensuring compliance with ISO 9001, IATF 16949 and customer-specific requirements.
• Manage internal, customer and certification audits, ensuring effective corrective actions and ongoing compliance.
• Oversee customer complaints, root-cause analysis and 8D problem-solving to prevent recurrence and improve product quality.
• Lead supplier quality management, including supplier development, performance monitoring and risk-based audits.
• Oversee APQP, PPAP, FMEA and other automotive Core Tools, ensuring robust product approval and process controls.
• Act as the main quality contact for customers, managing concerns and ensuring requirements are met.
• Analyse quality performance, identify risks and deliver continuous improvement initiatives.
• Lead, develop and coordinate the Quality team, ensuring the right skills, resources and technical support are in place.

Skills

Quality management

ISO 9001

IATF 16949

Audits

Root-cause analysis

8D problem solving

Supplier quality

APQP/PPAP

Tools

APQP

PPAP

FMEA

Job description

Ready to take the lead on quality, improve manufacturing standards and make a real difference to business performance? Yolk Recruitment is supporting the recruitment of a Quality Manager to lead the Quality function, manage a team and drive improvements across quality systems, customer satisfaction and manufacturing processes.

This is a key role for someone with strong technical knowledge and a hands-on approach to quality. You will be responsible for maintaining and improving the Quality Management System, ensuring compliance with ISO 9001, IATF 16949 and customer requirements, while working closely with customers, suppliers and internal teams to resolve issues and improve standards.

The role covers all areas of quality, including audits, customer complaints, supplier performance, corrective actions and automotive quality requirements. You will also play an important part in developing the Quality team and making sure quality standards are consistently met across the business.

Key Responsibilities

• Lead and continually improve the Quality Management System, ensuring compliance with ISO 9001, IATF 16949 and customer-specific requirements.
• Manage internal, customer and certification audits, ensuring effective corrective actions and ongoing compliance.
• Oversee customer complaints, root-cause analysis and 8D problem-solving to prevent recurrence and improve product quality.
• Lead supplier quality management, including supplier development, performance monitoring and risk-based audits.
• Oversee APQP, PPAP, FMEA and other automotive Core Tools, ensuring robust product approval and process controls.
• Act as the main quality contact for customers, managing concerns and ensuring requirements are met.
• Analyse quality performance, identify risks and deliver continuous improvement initiatives.
• Lead, develop and coordinate the Quality team, ensuring the right skills, resources and technical support are in place.

What You'll Need

• Proven experience in a Quality Management role within a manufacturing environment.
• Strong working knowledge of ISO 9001 and practical experience with IATF 16949.
• Experience maintaining and improving a certified Quality Management System.
• Experience planning and conducting internal audits and supporting customer and certification audits.
• Strong experience managing customer complaints, corrective actions, root-cause analysis and 8D problem-solving.
• Working knowledge of automotive Core Tools, including APQP, PPAP and FMEA, with experience reviewing PPAP submissions.
• Experience managing supplier quality and coordinating the activities of a Quality team.

This Is What You'll Get

• 24 days' annual leave plus bank holidays, increasing with length of service