Quality Manager

University of Staffordshire Business Engagement; Stoke-on-Trent; On-site; GBP 40,000 - 46,000; Full time

Job summary

Staffordshire University is seeking an experienced Quality Assurance professional to lead and implement UK higher education QA frameworks. You will develop and enhance quality assurance processes, advise academic and professional staff, drive business improvements, and facilitate cross-university QA events.

The role requires strong understanding of QA frameworks, policy development experience, and excellent stakeholder engagement.

Qualifications

• Strong understanding of UK higher education quality assurance frameworks.
• Experience in quality policy, process development, and implementation.
• Excellent communication and stakeholder engagement skills.
• Collaborative mindset and proactive, solutions-focused approach.

Responsibilities

• Developing and enhancing quality assurance processes.
• Advising and training academic and professional staff.
• Driving business improvements and managing change initiatives.
• Facilitating workshops and cross-university quality enhancement events.

Skills

Quality assurance

Stakeholder engagement

Policy development

Change management

Job description

Location: Stoke Campus
Salary: £39,906 to £46,049Per Annum - Full Time Permanent
Release Date: Monday 02 November 2026
Closing Date: Monday 09 November 2026
Reference: CAA175-26

Please note: this job is only available to current employees of the University

• Course design and approval
• Course monitoring and review
• External examining
• Academic governance (committees)
• Training and guidance for staff

You’ll ensure our policies and processes meet the highest standards - aligned with academic, regulatory, and professional body requirements (OfS, QAA, Ofsted, etc.).

What You'll Be Doing

• Developing and enhancing quality assurance processes
• Advising and training academic and professional staff
• Driving business improvements and managing change initiatives
• Facilitating workshops and cross-university quality enhancement events

What We're Looking For

We're seeking someone with:

• A strong understanding of UK higher education quality assurance frameworks
• Experience in quality policy, process development, and implementation
• Confidence in delivering change and working to deadlines
• Excellent communication and stakeholder engagement skills
• An understanding of governance structures
• A collaborative mindset and a proactive, solutions-focused approach

Staffordshire University is committed to promoting and enabling a positive culture where staff, students and visitors are confident to be their authentic selves. We focus on inclusion as a way to ensure equality of opportunity for all our people and to demonstrate our commitment to Equality, Diversity and Human Rights.

We promote applications from all sections of the community, regardless of background, belief or identity, recognising the benefits a diverse organisation can bring for the University.

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) people, who are currently under-represented in the University workforce.