Quality Manager

Staffordshire University; Stoke-on-Trent; On-site; GBP 45,000 - 65,000; Full time

Job summary

Staffordshire University is seeking a dynamic Quality Manager to join the Quality Assurance and Enhancement team. You will oversee key quality activities across course design, monitoring, external examining, and governance to ensure alignment with regulatory standards.

You will develop and enhance QA processes, train staff, drive improvements, and run workshops to share best practice across the university and partner institutions.

Qualifications

• Strong understanding of UK higher education quality assurance frameworks.
• Experience in policy and process development and implementation.
• Ability to deliver change to deadlines.
• Excellent communication and stakeholder engagement.

Responsibilities

• Developing and enhancing quality assurance processes.
• Advising and training academic and professional staff.
• Driving business improvements and managing change initiatives.
• Facilitating workshops and cross-university quality enhancement events.

Skills

Quality assurance

Policy development

Stakeholder engagement

Staff training

Governance

Job description

Are you passionate about quality in higher education? We're looking for a dynamic and forward-thinking Quality Manager to join our Quality Assurance and Enhancement team at the University of Staffordshire.

In this pivotal role, you'll work in one or more key areas of our quality and standards framework, such as:

• Course design and approval
• Course monitoring and review
• External examining
• Collaborative provision
• Academic governance (committees)
• Training and guidance for staff

You'll ensure our policies and processes meet the highest standards - aligned with academic, regulatory, and professional body requirements (OfS, QAA, Ofsted, etc.).

What You'll Be Doing

• Developing and enhancing quality assurance processes
• Advising and training academic and professional staff
• Driving business improvements and managing change initiatives
• Facilitating workshops and cross-university quality enhancement events

We're seeking someone with:

• A strong understanding of UK higher education quality assurance frameworks
• Experience in quality policy, process development, and implementation
• Confidence in delivering change and working to deadlines
• Excellent communication and stakeholder engagement skills
• An understanding of governance structures
• A collaborative mindset and a proactive, solutions-focused approach