Head of Quality and Standards

City St George's, University of London; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Sector-leading salary

Pension scheme

Staff training & development

Job summary

City St George’s, University of London invites applications for a senior leadership role in Academic Services to head the Quality & Standards function. This role focuses on academic quality assurance, regulatory compliance, and enhancing the student experience through robust governance and process improvement.

The successful candidate will lead teams, manage complex projects, and collaborate with senior colleagues to ensure effective governance, risk management, and continuous improvement across

Qualifications

• Experience in quality assurance and academic governance in higher education.
• Strong understanding of UK regulatory environment and sector expectations.
• Excellent communication, influencing and stakeholder management skills.

Responsibilities

• Provide strategic leadership for academic quality and standards activity.
• Oversee programme approval and modification, periodic reviews, and external examiner processes.
• Ensure governance arrangements are effective and risks are managed.
• Drive service improvement and reduce unnecessary bureaucracy.

Skills

Quality assurance

Governance

Stakeholder mgmt

Leadership

Job description

Redeployee Applicants Only

Please note: This role is onlyopen to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.

Head of Quality & Standards (Grade 8)

We are seeking an experienced higher education professional to lead the University’s Quality & Standards function within Academic Services. This pivotal role is responsible for ensuring the effective management of academic quality assurance and enhancement processes, maintaining compliance with regulatory requirements, and supporting the delivery of an outstanding academic experience for students.

The successful candidate will provide strategic leadership for academic quality and standards activity, including programme approval and modification, periodic review, institutional oversight, academic regulations, external examiner processes, and quality monitoring. They will work closely with senior academic and professional services colleagues to ensure governance arrangements are effective, risks are identified and managed, and quality assurance processes support continuous improvement rather than unnecessary bureaucracy.

Candidates should have substantial experience of quality assurance and academic governance within higher education, together with an excellent understanding of the UK regulatory environment and sector expectations. A strong working knowledge of quality frameworks, external quality requirements, and good practice across the sector is essential.

You will be an accomplished leader with experience of managing teams, driving service improvement, and delivering complex projects in a fast-paced environment. Exceptional communication, influencing and stakeholder management skills are required, together with the ability to build productive relationships across a diverse range of academic and professional communities.

The ideal candidate will combine strong technical expertise with a collaborative and pragmatic approach, demonstrating sound judgement, attention to detail and a commitment to service excellence. This is an excellent opportunity for a confident and forward-thinking professional to shape quality and standards activity at institutional level and contribute to the University’s strategic ambitions.

Closing date for applications: 25th October 2026 at 11:59pm

Interviews are scheduled to take place on: TBC

The selection process will involve an interview and a presentation. Further details will be confirmed at the interview stage. [If the selection process will include a presentation or test, please provide details and be prepared to accommodate any reasonable requests for candidates with a declared disability or who are making an application under the Guaranteed Interview Scheme].

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

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