Quality Manager

Hunter Plastic Surgery; Smethwick; On-site; GBP 35,000 - 42,000; Full time

Job summary

A growing manufacturing business is seeking a passionate and proactive Quality Manager to lead their QA function towards IATF16949 certification. This leadership role is ideal for an experienced quality professional who thrives in drive for continuous improvement and shaping quality standards.

Benefits

4 day working week

Free onsite parking

Auto enrolment pension

Qualifications

• Minimum 5 years' experience in a senior Quality role within a manufacturing environment.
• Strong understanding of quality management systems relevant to IATF16949 certification.
• Experience with Lean tools and methodologies is preferred.

Responsibilities

• Lead the QA department, mentor team members, and drive operational excellence.
• Implement continuous improvement initiatives to enhance customer satisfaction and reduce quality rejections.
• Develop quality manuals and maintain compliance documentation.

Skills

Leadership

Communication

Continuous Improvement

Lean Methodologies

Job description

Are you a Quality Manager who is ready to take ownership of quality within a growing manufacturing business based in Smethwick? Do you have the drive to lead a team and implement a clear path to IATF16949 certification? Looking for a role where your impact will be seen, felt, and valued every day? If so, this could be the opportunity for you.

Our client, a forward-thinking manufacturer, is seeking an experienced Quality Manager to lead their QA function and drive their journey toward IATF16949 certification within the next three years.

This is a fantastic opportunity for a quality professional who thrives on continuous improvement, lean manufacturing, and driving cultural change. Working closely with the senior management team, you'll play a pivotal role in shaping quality standards and enhancing customer satisfaction across the business.

Benefits

• Salary up to £42,000
• Location: Smethwick
• 4 day working week - Monday to Thursday
• Hours of work - 06:40am - 16:45pm
• Free onsite parking
• Auto enrolment pension
  
  

Key Responsibilities

• Lead the QA department, setting clear objectives and mentoring team members to achieve operational excellence.
• Drive continuous improvement initiatives by monitoring internal quality rejections and customer satisfaction metrics, and implementing effective corrective actions.
• Manage quarantined materials, ensuring accurate tracking and system updates (Sage experience desirable).
• Address customer complaints with urgency and professionalism, including on-site resolution where required.
• Champion the use of Lean methodologies including 5 Whys, Kaizen, and 8D analysis.
• Develop and maintain quality manuals, procedures, and compliance documentation.
• Support health & safety initiatives within the QA area.
• Oversee production testing, root cause analysis, and implementation of preventative measures.
  
  

Skills/Experience Required

• Minimum 5 years' experience in a senior Quality role within a manufacturing environment.
• Strong understanding of quality management systems and a clear roadmap toward IATF16949 certification.
• Excellent leadership and communication skills with the ability to engage and influence across departments.
• Passionate about continuous improvement, with a hands-on, proactive approach.
• Familiarity with lean tools and methodologies
  
  

This role offers the chance to truly shape the future of a growing and ambitious business. If you're looking for a leadership role where you can drive meaningful change and make a lasting impact, we want to hear from you.

If this sounds like you, please apply today!