Group Waters Quality Manager

Eurofins Humangenetik & Pränatal-Medizin; Wolverhampton; Remote; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Quality Manager to uphold the highest standards of quality in laboratory operations. This full-time home-based role offers the opportunity to lead quality initiatives, manage accreditation processes, and drive continuous improvement across teams. With a focus on excellence, you will inspire a culture of quality, ensuring that all laboratory practices meet rigorous standards. Join a forward-thinking organization that values innovation, diversity, and sustainability, and be part of a team committed to delivering exceptional results for clients and communities alike.

Benefits

Enhanced Annual Leave Entitlement

Company Pension Plan

Life Assurance Scheme

Healthcare Cash Plan

Employee Assistance Programme

Health and Wellbeing Programmes

Free parking

Worldwide career opportunities

Qualifications

• Degree in Chemistry/Microbiology with experience in Quality Management systems.
• Minimum 3 years in a Quality role within a laboratory.

Responsibilities

• Maintain UKAS accreditation and ensure compliance with quality standards.
• Lead internal audits and report quality issues promptly.

Skills

Quality Management Systems

Microbiology

Chemistry

Auditing Skills

Analytical Skills

IT Skills

People Management

Education

Degree in Chemistry or Microbiology

Tools

LIMS

Microsoft Word

Microsoft Excel

Job description

Job Description

The purpose of this role is to have responsibility for adherence to the quality systems and the requirement of all accreditation statuses for the relevant laboratories. To inspire and drive a culture of outstanding quality to exceed the requirements of our customers and embrace our core organisational values.

Please note this is a full-time home-based role working Monday to Friday 09:00 - 17:00.

Main Duties To Include

1. Responsible for the maintenance of UKAS accreditation (and other accreditations where appropriate) in Eurofins UK Laboratories. Ensure that the requirements of UKAS, business and customers are met within the scope of the accredited laboratory.
2. Act as a key contact for UKAS on all matters of accreditation relating to water testing.
3. Attend external audits by UKAS, other regulatory bodies, and customers and ensure that corrective actions are completed and submitted to the relevant body within the timescale required.
4. Lead internal auditing to ensure it is carried out effectively and in accordance with audit plans.
5. Report to the Director of Technical and Quality, without delay, any issues affecting Quality in the laboratory.
6. Stay alert and aware of the commercial activities’ need for accredited tests in order to ensure that the laboratory teams deploy the appropriate accredited tests in a timely manner.
7. Ensure that the Quality procedures and documents, including laboratory methods are maintained up to date, reflect current practice and group objectives. Amendment and re-issue of all documentation as necessary.
8. Work closely with the Group Technical Manager to ensure that written procedures are up to date and easily understood by laboratory staff.
9. Responsible for the annual Quality Management Reviews in the relevant sections.
10. Train laboratory staff in ISO: 17025, auditing, non-conforming work investigations, and root cause analysis, where applicable.
11. Assist the Director of Technical and Quality in developing and driving Quality improvement plans across laboratories to ensure consistent approach and best practice.
12. Assess data and trends as required to instigate improvements through development of Quality KPI dashboards.
13. Delivery of continuous improvement in laboratory processes, customer service, Quality, health and safety, with a key focus on efficiency, cost, and timeliness.
14. Assess key operational risks and take action to mitigate them.
15. Build relationships with laboratory staff; engage them in the purpose, their responsibilities and use of the Quality system; consult and communicate change to staff.
16. Attendance at Monthly Quality KPI Meetings for each site. Authorisation of external proficiency testing scheme programmes.
17. Development of internal Quality Control schemes to meet the needs of the business.
18. Any other duties necessary to ensure the quality of results and service to customers as designated by the Director of Technical and Quality.
19. Management of the local Quality teams, ensuring training and development plans are in place and that Quality regimes are adhered to at local sites.
20. Work closely with the Group Quality Managers of other departments to ensure that all aspects of the Quality system are maintained.
21. Act as deputy to the Director of Technical and Quality on all matters.

Qualifications

1. Degree in Chemistry / Microbiology or related discipline and relevant experience of Quality Management systems.
2. Excellent working knowledge of Microbiology / Chemistry laboratories accredited to ISO: 17025, RSA where applicable.
3. Have worked in a laboratory for at least 2 years and in a Quality role for a minimum of 3 years.
4. Experience of working in a UKAS accredited laboratory.
5. Good IT skills, Word, Excel, LIMS & pivot tables.
6. Excellent analytical skills.
7. Good auditing skills.
8. Must have a ‘can do’ attitude and be able to deliver change through people management skills.

Benefits
At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues' special life events, and we are committed to charitable causes through global fundraising activities.

As a Eurofins Employee You Will Benefit From

1. Enhanced Annual Leave Entitlement
2. Additional Annual Leave Purchase scheme
3. Annual Leave Sellback Scheme
4. Additional Annual Leave at Employees set service dates
5. Company Pension Plan
6. Life Assurance Scheme (4 times annual salary)
7. Healthcare Cash Plan (6+ months service)
8. Enhanced Maternity, Adoption and Paternity Schemes
9. Employee Assistance Programme – 24/7 confidential
10. Health and Wellbeing Programmes
11. Free parking
12. Worldwide career opportunities

What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and its requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get to know your key skills and strengths.

Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible. Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us achieve this goal!