Quality Manager

Millbank; Scotland; On-site; GBP 65,000 - 90,000; Full time

Job summary

Millbank Holdings Ltd is seeking a Quality Manager to lead a robust quality function for a major hydro-electric project in the Scottish Highlands. You will define the Quality Management framework, drive assurance activities, and ensure certification readiness across engineering, construction, and operations teams.

The role focuses on implementing standards, leading QA teams, conducting audits, managing ITPs, and guiding continuous improvement while ensuring compliance with GDPR and industry best

Qualifications

• Significant experience in a Quality Manager role within construction, engineering, or infrastructure projects.
• Strong understanding of quality management systems, assurance processes, and compliance.
• Experience managing audits, inspections, and certification of works.
• Proven track record of managing non-conformance processes and driving quality improvements.
• Experience managing document control systems and procedures.
• Strong leadership and stakeholder management skills across multidisciplinary teams.
• High level of attention to detail and commitment to quality outcomes.

Responsibilities

• Develop and implement the project Quality Management framework, including plans, procedures, and systems.
• Lead and manage quality teams including Quality Engineers and Document Control
• Establish and oversee the project assurance regime, ensuring all work is compliant and certifiable
• Plan and conduct audits, inspections, and surveillance activities across the project
• Manage Inspection & Test Plans (ITPs), ensuring timely approval and completion
• Oversee non-conformance processes, ensuring issues are tracked, resolved, and closed effectively
• Manage document control processes, ensuring accuracy, traceability, and compliance
• Support the production of handover documentation including O&M manuals and H&S files
• Analyse quality data, identify trends, and drive continuous improvement initiatives
• Lead lessons learned sessions and implement quality improvement strategies
• Provide expert advice and coaching on quality across project teams and stakeholders
• Ensure governance requirements are met, including GDPR/Data Protection where applicable

Skills

Quality leadership

Quality management systems

Audits & certification

Non-conformance management

Document control

Stakeholder management

Attention to detail

Team leadership

Data analysis

Job description

Do you have proven experience leading quality management and assurance processes on large-scale construction or infrastructure projects, including audits, ITPs, and certification?

Can you demonstrate how you have driven measurable quality improvements and successfully managed non-conformance processes through to resolution?

Do you want to define the quality standards for a landmark renewable energy project and ensure it is delivered right first time?

The Opportunity

As part of a major hydro-electric power scheme in the Scottish Highlands, our client is delivering a highly complex infrastructure programme where precision, assurance, and continuous improvement are critical to success. With the scale and technical demands of the project increasing, there is a need for a Quality Manager to build and lead a robust quality function that ensures every element of delivery meets the highest standards. This role offers a unique opportunity to shape how quality is defined, measured, and delivered across a flagship renewable energy project, working at the intersection of engineering, construction, and operational excellence.

Your duties and responsibilities will be

• Develop and implement the project Quality Management framework, including plans, procedures, and systems


• Lead and manage quality teams including Quality Engineers and Document Control


• Establish and oversee the project assurance regime, ensuring all work is compliant and certifiable


• Plan and conduct audits, inspections, and surveillance activities across the project


• Manage Inspection & Test Plans (ITPs), ensuring timely approval and completion


• Oversee non-conformance processes, ensuring issues are tracked, resolved, and closed effectively


• Manage document control processes, ensuring accuracy, traceability, and compliance


• Support the production of handover documentation including O&M manuals and H&S files


• Analyse quality data, identify trends, and drive continuous improvement initiatives


• Lead lessons learned sessions and implement quality improvement strategies


• Provide expert advice and coaching on quality across project teams and stakeholders


• Ensure governance requirements are met, including GDPR/Data Protection where applicable

You will have the following qualifications & experience

• Significant experience in a Quality Manager role within construction, engineering, or infrastructure projects


• Strong understanding of quality management systems, assurance processes, and compliance


• Experience managing audits, inspections, and certification of works


• Proven track record of managing non-conformance processes and driving quality improvements


• Experience managing document control systems and procedures


• Strong leadership and stakeholder management skills across multidisciplinary teams


• High level of attention to detail and commitment to quality outcomes

It’s great if you also have the following

• Experience within renewable energy or major infrastructure projects


• Familiarity with ISO standards and document control frameworks (e.g., ISO 19650)


• Experience with EDMS platforms such as ProjectWise, A-Site, or similar


• Experience managing commissioning, testing, and handover processes


• Ability to mentor and develop quality teams


• Experience working in complex, joint venture environments

The setting for the role

This is a site-based leadership role within a large-scale hydro-electric project in the Scottish Highlands, working across multiple disciplines and delivery teams. You will operate in a dynamic, high-pressure environment, ensuring that quality is embedded at every stage of the project—from planning and construction through to commissioning and handover

If you’re seeking a new opportunity and believe you have the relevant skills and experience our client is seeking,

Millbank Holdings Ltd is an equal opportunities employer committed to creating an inclusive and diverse workforce. We welcome applications from all suitably qualified individuals, regardless of background, and encourage candidates from underrepresented groups to apply. We are proud to be a member of the Disability Confident Scheme, and we are committed to ensuring an accessible and supportive recruitment process for everyone. If you require any adjustments at any stage, please let us know and we’ll do our best to accommodate. Millbank operates as both an Employment Agency and an Employment Business.