Quality Manager

VH Talent Limited; Loughborough; On-site; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Early finish on Fridays

Generous pension scheme

Employee Assistance Programme

Employee discounts

Income protection and life assurance

Job summary

VH Talent Limited, in partnership with an established engineering organisation, is seeking a Quality Manager to own the site's QMS and drive quality excellence across manufacturing operations in Loughborough. You will lead cross-functional teams, manage audits (ISO 9001, AS9100/AS13100), monitor KPIs, investigate non-conformances and mentor a quality team to ensure products meet stringent standards.

The role offers a competitive salary (£60k-£70k per year) and benefits including a generous

Qualifications

• Experience in a Quality or Engineering role within manufacturing or industrial environments.
• Experience managing or maintaining a QMS, ideally in a regulated industry.
• Knowledge of ISO 9001 and relevant quality standards.
• Knowledge of aerospace standards such as AS9100 and AS13100.
• Experience auditing quality systems, processes and products.
• Strong non-conformance management, root-cause analysis and CAPA skills.
• Experience monitoring quality KPIs and driving continuous improvement.
• Excellent communication and stakeholder-management abilities.
• Ability to lead and develop a team across departments.

Responsibilities

• Lead the development, implementation and continuous improvement of the site's QMS (ISO 9001, AS9100, AS13100).
• Manage internal, external, customer and certification audits and action follow-ups.
• Monitor quality KPIs and analyse trends to improve products and processes.
• Oversee non-conformance management and CAPA activities.
• Lead root-cause analysis and corrective actions.
• Collaborate with Engineering, Production, Logistics and Procurement to resolve quality issues.
• Support APQP activities and new product development.
• Drive supplier quality initiatives and issue resolution.
• Mentor and develop the Quality team and ensure training and performance.
• Report risk, audit findings and improvement opportunities to senior leadership.

Skills

Quality management

ISO 9001

AS9100

AS13100

Audits

CAPA

KPIs

Stakeholder management

Leadership

Communication

Job description

Title: Quality Manager

Salary: £60,000-£70,000 per annum

Working Hours: Monday-Friday, Day Shift

Location: Loughborough, Leicestershire

VH Talent is working in partnership with an established engineering organisation, operating within a highly regulated industry. This is an excellent opportunity for an experienced Quality Manager to take ownership of the site's Quality Management System (QMS), lead continuous improvement initiatives and drive quality excellence across manufacturing operations.

Working closely with Engineering, Production, Procurement and other key stakeholders, you'll play a pivotal role in ensuring products and processes meet stringent quality standards, customer expectations and regulatory requirements. You'll also lead and develop a team of quality professionals, champion a culture of continuous improvement and help drive operational performance and customer satisfaction.

Quick snapshot of the Quality Manager role:

• Lead the development, implementation and continuous improvement of the site's Quality Management System in line with ISO 9001 and relevant industry standards, AS9100 and AS13100.
• Manage internal, external, customer and certification audits, ensuring compliance and effective follow-up of corrective actions.
• Monitor quality KPIs, analyse performance trends and identify opportunities to improve product quality, process efficiency and customer satisfaction.
• Oversee non-conformance management, root-cause analysis and corrective and preventive actions (CAPA).
• Manage customer quality concerns, ensuring effective investigations, clear communication and timely resolution.
• Work cross-functionally with Engineering, Production, Logistics and Procurement to resolve quality issues and improve manufacturing processes.
• Support new product development, design reviews and Advanced Product Quality Planning (APQP) activities.
• Contribute to supplier quality improvement initiatives and support the resolution of supplier-related issues.
• Lead, mentor and develop the Quality team, ensuring appropriate training, competency and performance.
• Report quality performance, risks, audit findings and improvement opportunities to senior leadership.

The Quality Manager will need:

• Experience in a Quality or Engineering role within a manufacturing or industrial environment.
• Previous experience managing or maintaining a Quality Management System, ideally within a highly regulated industry.
• Knowledge of ISO 9001 and familiarity with relevant industry-specific quality standards.
• Knowledge with aerospace standards such as AS9100 and AS13100.
• Experience conducting or coordinating quality system, process and product audits.
• A strong understanding of non-conformance management, root-cause analysis and corrective action methodologies.
• Experience monitoring quality KPIs and implementing continuous improvement initiatives.
• Excellent communication, problem-solving and stakeholder-management skills.
• The ability to lead, motivate and develop a team while working collaboratively across multiple departments.

The Quality Manager benefits:

• Competitive salary
• Early finish on Fridays.
• Opportunities for career progression and professional development.
• Generous pension scheme, with employer contributions of up to 10%.
• Employee Assistance Programme supporting health and wellbeing.
• Employee discounts across a wide range of goods and services.
• Income protection and life assurance.