Quality Manager

Reed Specialist Recruitment Ltd.; Coventry; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Benefits package discussed at the申请阶段

Lead QA team development

Continuous improvement projects

Exposure to audits and supplier interf

Site-wide quality initiatives

Job summary

Reed Specialist Recruitment Ltd. is seeking a QA Manager to lead the day-to-day quality assurance function in a fast-paced food manufacturing environment in Coventry.

The role ensures compliance with food safety, quality, customer, and legal requirements while driving high standards across site operations. You will work closely with production, engineering, hygiene, warehouse, HR, and external auditors to protect product quality and support continuous improvement initiatives.

Qualifications

• Experience in QA within a manufacturing environment.
• Knowledge of quality management and food safety systems.
• Experience handling customer complaints and CAPA (corrective and preventive actions).
• Familiar with customer and third-party audit standards.
• HACCP Level 3 and Level 3 Food Hygiene minimum.
• Basic Health and Safety knowledge.

Responsibilities

• Manage the daily activities of the site QA function, including the laboratory, and supervise QA team performance and attendance.
• Ensure food safety and quality standards are met by monitoring compliance with Food Safety and Quality Plans.
• Coordinate and investigate customer complaints, identify root causes, and implement corrective actions.
• Lead investigations into food safety and quality incidents with operations and engineering to resolve issues.
• Enforce policies relating to health and safety, GMP, quality, and attendance.
• Act as site quality and food safety champion to reduce issues and non-conformances.
• Oversee the daily taste panel process and follow up on sub-standard findings.
• Train, coach, and mentor QA Technicians on work instructions and critical control points.
• Support customer and third-party audits, lead traceability exercises, present findings to auditors.
• Coordinate micro and nutritional testing programmes and ensure compliance with codes of practice.

Skills

QA management

Food safety

Root cause analysis

Audits

Leadership

Communication

Time management

IT skills

Problem solving

Education

A-levels

Food-related diploma

Higher qualification in food

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

QA Manager

• Job Type: Full-time
• Location: On-site, Coventry
• Salary: £40,000
• Department: Technical & QA

We are seeking a QA Manager to lead the day-to-day quality assurance function within a fast-paced food manufacturing environment. This QA Manager position is responsible for ensuring compliance with food safety, quality, customer, and legal requirements, while driving high standards across site operations. The successful QA Manager will work closely with production, engineering, hygiene, warehouse, HR, and external auditors to protect product quality and support continuous improvement.

Day-to-day of the role

• Manage the daily activities of the site QA function, including the laboratory, and supervise QA team performance, attendance, holiday cover, and communication with HR.
• Ensure food safety and quality standards are met at all times by monitoring compliance with Food Safety and Quality Plans.
• Co-ordinate and investigate customer complaints, identify root causes, and ensure corrective and preventative actions are completed in a timely manner.
• Lead investigations into food safety and quality incidents, working with operations and engineering to resolve issues and prevent recurrence.
• Enforce company policies and procedures relating to health and safety, food safety, GMP, quality, and attendance.
• Act as the site quality and food safety champion, helping to reduce complaints, rejections, and products placed on hold.
• Oversee the daily taste panel process and follow up on any sub-standard product findings.
• Train, coach, and mentor QA Technicians and operatives on work instructions, critical control points, and best practice.
• Support customer and third-party audits, lead traceability exercises, and present findings confidently to auditors.
• Co-ordinate micro and nutritional testing programmes, ensuring schedules are maintained and customer codes of practice are met.

Required Skills & Qualifications

• Previous QA or relevant food industry experience within a manufacturing environment.
• Strong knowledge of quality management systems and food safety systems.
• Experience investigating customer complaints and implementing corrective actions.
• Good understanding of customer and third-party audit standards.
• HACCP Level 3 and Level 3 Food Hygiene as a minimum.
• Basic Health and Safety knowledge.
• Educated to A-level standard minimum; a diploma or higher qualification in a food-related discipline would be advantageous.
• Audit qualification and microbiology experience are highly desirable.
• Strong IT skills, including Microsoft Word, Excel, PowerPoint, and Outlook.
• Excellent communication, prioritisation, and team management skills, with the ability to work under pressure.

Benefits

• Benefits package to be discussed at application stage.
• Opportunity to lead and develop a quality assurance team.
• Involvement in continuous improvement and cross-functional projects.
• Exposure to customer audits, supplier interaction, and site-wide quality initiatives.