Quality Manager

Johnson Controls, Inc.; Cheadle; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Bonus

Benefits

Career development

Inclusive environment

Strategic initiatives

Wellbeing programmes

Pension scheme

Paid holidays

Job summary

Johnson Controls, Inc. is seeking a Quality Manager to lead the development and ongoing improvement of the Quality Management System in a manufacturing setting.

You will collaborate with Operations, Engineering, Program Management and Supplier Quality to ensure products meet customer expectations and regulatory requirements. The role emphasizes driving quality performance, resolving complex issues, and promoting a culture of Continuous Improvement, Lean and Six Sigma.

Qualifications

• University degree or equivalent combination of education and experience.
• 8+ years' experience in Quality Management or a related manufacturing discipline.
• Strong knowledge of Quality Management Systems and quality tools.
• Experience leading quality initiatives within a manufacturing environment.
• Proven ability to lead cross-functional teams and influence stakeholders at all levels.

Responsibilities

• Lead and maintain the site's Quality Management System (QMS).
• Develop and execute quality strategies aligned with customer and business requirements.
• Drive continuous improvement initiatives using Lean, Six Sigma, and problem-solving methodologies.
• Manage customer quality concerns and ensure timely corrective and preventive actions.
• Monitor key quality metrics and establish action plans to improve performance.
• Partner with Manufacturing, Engineering, and Supply Chain teams to improve product and process quality.
• Lead internal and external audits and ensure compliance with applicable standards.
• Manage supplier quality performance and support supplier development activities.
• Coach and develop quality team members to build a high-performing function.
• Drive root cause analysis and implementation of sustainable corrective actions.

Skills

Quality Management

Cross-functional Leadership

Analytical Thinking

Problem Solving

Communication

Education

Bachelor's degree or equivalent

Job description

Quality Manager

As a Quality Manager, you will lead the development, implementation, and continuous improvement of quality management systems within a manufacturing environment. You will work closely with Operations, Engineering, Program Management, and Supplier Quality teams to ensure products and processes consistently meet customer expectations and regulatory requirements. This role is responsible for driving quality performance, resolving complex quality issues, and establishing robust quality strategies that support business objectives. You will champion a culture of continuous improvement, customer focus, and operational excellence while ensuring compliance with company and industry quality standards.

What We Offer

• Competitive salary and annual bonus opportunity
• Comprehensive benefits package
• Career development and training opportunities
• Collaborative and inclusive working environment
• Opportunities to lead strategic quality initiatives
• Employee assistance and wellbeing programmes
• Pension scheme
• Paid holidays

How You Will Do It

• Lead and maintain the site's Quality Management System (QMS).
• Develop and execute quality strategies aligned with customer and business requirements.
• Drive continuous improvement initiatives using Lean, Six Sigma, and problem-solving methodologies.
• Manage customer quality concerns and ensure timely corrective and preventive actions.
• Monitor key quality metrics and establish action plans to improve performance.
• Partner with Manufacturing, Engineering, and Supply Chain teams to improve product and process quality.
• Lead internal and external audits and ensure compliance with applicable standards.
• Manage supplier quality performance and support supplier development activities.
• Coach and develop quality team members to build a high-performing function.
• Drive root cause analysis and implementation of sustainable corrective actions.

What We Are Looking For

Required:

• University degree or equivalent combination of education and experience.
• Minimum of 8 years' experience in Quality Management, Manufacturing Quality, or a related discipline.
• Strong knowledge of Quality Management Systems and quality tools.
• Experience leading quality initiatives within a manufacturing environment.
• Proven ability to lead cross-functional teams and influence stakeholders at all levels.
• Strong analytical and problem-solving skills.
• Experience managing customer and supplier quality issues.
• Excellent communication and leadership abilities.

Preferred:

• Six Sigma Green Belt, Black Belt, or equivalent certification.
• Knowledge of ISO 9001 and other relevant industry standards.
• Experience with Lean Manufacturing principles.
• Background in driving operational excellence and continuous improvement programmes.
• Experience supporting large manufacturing sites or complex operations.

About Us

At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our global team develops innovative building, industrial, and energy solutions that improve the way the world lives, works, learns, and plays. We are committed to fostering an inclusive environment where employees can thrive, develop their careers, and make a meaningful impact. As a Quality Manager, you will play a critical role in ensuring operational excellence and delivering outstanding quality performance for our customers.