Quality Manager

Agincare Weymouth; Castletown; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Salary up to £60k

Training & development

Blue Light Card

EAP for you and family

Company pension

Job summary

Agincare Weymouth is seeking a senior quality professional to translate strategy into practical quality practice across our care services. Reporting to the Group Quality Director, you will lead the quality assurance programme, drive governance and inspection readiness, and support improvement actions across multiple service types.

You will work with operational leaders, monitor regulatory developments and ensure risk-based, proportionate quality activity aligned to organisational priorities.

Qualifications

• Strong knowledge of CQC regulations across multiple service types.
• Experience in a senior quality, governance or regulatory role.
• Background across services, especially Learning Disabilities and Supported Living.

Responsibilities

• Lead delivery of the quality assurance and improvement programme.
• Ensure consistent governance processes and compliance with standards.
• Drive inspection readiness and regulatory engagement.
• Analyse data from audits, incidents and safeguarding to inform improvements.
• Build relationships with operational leaders to promote a quality-focused culture.

Skills

CQC knowledge

Regulatory governance

Quality leadership

Audit readiness

Communication skills

Education

Degree-level qualification

Professional registration

Job description

About the Role

Reporting directly to the Group Quality Director, you will play a pivotal role in translating quality strategy, governance frameworks and regulatory requirements into consistent, effective practice at service level.

You'll bring energy, structure and pace - ensuring quality activity is risk-based, proportionate and aligned to organisational priorities.

This is a senior, hands-on role requiring regular travel across services.

What We Offer

At Agincare, we are proud to be a family-run organisation that supports both our service users and our people to thrive.

Your benefits include:

• Salary up to £60,000 per annum (depending on experience)
• Funded training and ongoing career development
• Blue Light Card discounts (travel, retail, leisure and more)
• Employee Assistance Programme (EAP) for you and your family
• Company pension scheme

Key Responsibilities

• Quality Leadership & Delivery
• Lead delivery of the quality assurance and improvement programme
• Ensure consistent implementation of audit frameworks
• Drive inspection readiness, including preparation, support and recovery
• Provide expert input into high-risk or complex services
• Governance & Compliance
• Ensure effective and consistent governance processes
• Oversee policies and quality procedures
• Maintain compliance with regulatory and internal standards
• Escalate risks appropriately
• Regulatory Support CQC inspections and regulatory engagement
• Coordinate organisational responses and improvement plans
• Monitor inspection outcomes and emerging themes
• Embed inspection readiness into everyday practice
• Quality Intelligence & Improvement
• Analyse data from audits, incidents, complaints and safeguarding
• Identify trends, risks and early warning indicators
• Turn insight into meaningful improvement actions
• Support strategic quality and clinical priorities
• Engagement & Visibility
• Maintain a strong presence across services
• Build relationships with operational leaders and Registered Managers
• Promote a positive, improvement-focused approach to quality

What We’re Looking For

We're seeking a confident, experienced quality professional with strong regulatory knowledge and a proven track record in health or social care.

You will have:

• Strong knowledge of CQC regulations across multiple service types
• Experience in a senior quality, governance or regulatory role
• Background across services, especially Learning Disabilities and Supported Living
• Strong understanding of quality assurance and governance systems
• Excellent communication and report-writing skills
• Resilience and the ability to perform under pressure
• A values-driven, supportive approach with the ability to challenge constructively

Desirable:

• Professional registration (e.g. NMC or HCPC)
• Degree-level qualification or equivalent experience

About Agincare

Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children's Services.

Today, Agincare is one of the UK's largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England.

As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation.

We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community.

All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences.

At present, we are unable to offer visa sponsorship.

As care is always in high demand, we have a wide range of exciting opportunities available.

If this particular role isn't the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers #LI-KD1