Quality Manager

Aqumen Business Solutions; Bradford; On-site; GBP 40,500 - 49,500; Full time

Job summary

Aqumen Recruitment, partnering with a leading manufacturing business in West Yorkshire, is seeking an experienced Quality Manager to lead site quality activities and act as the technical contact for customers.

You will manage the Quality Management System, conduct customer visits to investigate issues, drive CAPA and continuous improvement, and collaborate with Production, Engineering and Supply Chain to reduce defects.

Qualifications

• Experience as a Quality Manager/Lead or Senior Quality Engineer in manufacturing.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience with quality tools RCA, 8D, CAPA, FMEA and SPC.
• Auditor experience preferred.

Responsibilities

• Lead and continuously improve the site Quality Management System.
• Ensure compliance with ISO 9001 and relevant quality standards.
• Manage audits, customer complaints and corrective actions.
• Lead root cause investigations and implement CAPA solutions.
• Analyse quality data and drive continuous improvement initiatives.
• Collaborate with Production, Engineering and Supply Chain to reduce defects.
• Maintain quality procedures, documentation and standards.
• Support and coach teams to promote a strong quality culture.
• Visit customer sites to investigate issues and build trusted relationships.

Skills

Quality Management

ISO 9001

Customer engagement

Lean Manufacturing

Tools

RCA

8D

CAPA

FMEA

SPC

Job description

Role: Quality Manager

Location: West Yorkshire
Salary: £45,000 + Benefits

The Company

Aqumen Recruitment is partnering with a leading manufacturing business to recruit an experienced Quality Assurance Lead.

This is a fantastic opportunity to join an established manufacturer supplying customers across the UK and Europe. The business is focused on quality excellence, continuous improvement and building strong customer relationships through technical expertise and service.

The Role

We're looking for an experienced Quality professional to lead site quality activities while acting as a key technical contact for customers.

This role combines hands‑on quality leadership with customer engagement. Alongside managing the Quality Management System, you'll visit customer sites to investigate quality concerns, present findings, agree corrective actions and develop long‑term solutions.

You’ll be equally comfortable working on the manufacturing floor and representing the business with customers.

Key Responsibilities

• Lead and continuously improve the site Quality Management System.
• Ensure compliance with ISO 9001 and relevant quality standards.
• Manage audits, customer complaints and corrective actions.
• Lead root cause investigations and implement CAPA solutions.
• Analyse quality data and drive continuous improvement initiatives.
• Work closely with Production, Engineering and Supply Chain teams to reduce defects.
• Maintain quality procedures, documentation and standards.
• Support and coach teams to promote a strong quality culture.
• Visit customer sites to investigate issues and build trusted relationships.

About You

You’ll be an experienced Quality professional from a manufacturing environment with strong technical knowledge and excellent communication skills.

Ideally, you’ll have:

• Experience as a Quality Manager, Quality Lead, Quality Assurance Manager or Senior Quality Engineer.
• Strong knowledge of ISO 9001 Quality Management Systems.
• Experience with quality tools including RCA, 8D, CAPA, FMEA and SPC.
• Internal or Lead Auditor experience.
• A background in Lean Manufacturing and continuous improvement.
• Strong problem-solving and stakeholder management skills.
• Confidence engaging directly with customers.
• A full UK driving licence and willingness to travel when required.