Quality Manager

Complete Talent Services Ltd; Shipley; On-site; GBP 65,000 - 90,000; Full time

Job summary

Complete Talent Services Ltd. is recruiting for a Quality Manager to lead a busy manufacturing engineering client in Bradford. This senior role focuses on developing the quality department, driving continuous improvement, and ensuring compliance with AS9100/ISO 9001.

The successful candidate will manage a team of Quality Engineers and Inspectors, oversee audits, calibration, and quality reporting, and partner with customers and suppliers to maintain high standards of product quality.

Qualifications

• Experience in a senior Quality or QHSE leadership role within manufacturing or engineering, aerospace experience is advantageous.
• Strong knowledge of AS9100 / ISO 9001; familiarity with ISO 45001 and ISO 14001.
• Minimum 5 years' engineering experience or an engineering apprenticeship; proven leadership of quality teams.

Responsibilities

• Lead development and implementation of departmental quality objectives and ensure alignment with AS9100 / ISO 9001 requirements.
• Manage internal, supplier and subcontractor audit plans and act as primary contact for audits.
• Provide day-to-day quality leadership in production, drive SQCDP targets, and manage non-conformances with root-cause analysis and corrective actions.
• Oversee calibration, servicing and maintenance of measurement and inspection equipment, and report Cost of Quality.

Skills

Quality leadership

AS9100 / ISO 9001

Auditing

Continuous improvement

Root cause analysis

Communication

Supplier engagement

QHSE leadership

Education

Engineering apprenticeship

Tools

APQP/PPAP

Measurement equipment calibration

Job description

We are currently recruiting for a Quality Manager to join an extremely busy and expanding Manufacturing Engineering client based in Bradford. This position has become available due to business growth and looking for someone to join in a senior leadership role to develop the quality department.

This is a key leadership role within a high‑precision engineering environment, requiring strong people skills, the ability to communicate across all levels, and a genuine passion for educating and developing teams in Quality processes.

The successful candidate will take a hands‑on role within production while leading a team of Quality Engineers and Inspectors. You will work to aerospace industry standards and play a pivotal part in driving continuous improvement, reducing cost, improving delivery performance, and sustaining high levels of product quality.

The ideal candidate will have worked in a machining environment, with a strong understanding of inspection and quality standards (9001 OR AS9100)

Role Description

Quality & Compliance Leadership

• Lead the development and implementation of departmental quality objectives, ensuring alignment with AS9100 and ISO 9001 requirements.
• Maintain and improve all quality documentation, ensuring processes meet customer, regulatory and contractual requirements.
• Ensure all processes deliver in line with customer specifications, terms of business and industry standards.
• Promote a continuous improvement culture across the business, embedding best practice and driving efficiency.

Audit, Standards & Certification

• Formulate and manage internal, supplier and subcontractor audit plans.
• Act as the primary point of contact for customer and supplier audits, positively representing the business.
• Ensure all international, national and customer specifications are available, controlled and up to date.
• Champion APQP/PPAP processes across NPI and production.
• Ensure FAIRs are completed for NPI, process changes and production requirements.

Operational Quality Management

• Provide day‑to‑day quality leadership within production to support SQCDP targets.
• Ensure non‑conformances are managed effectively, with root cause analysis and corrective actions implemented.
• Track and report Cost of Quality, sharing insights and driving corrective actions.
• Oversee calibration, servicing and maintenance of measurement and inspection equipment.

Customer & Supplier Engagement

• Build strong relationships with customer and supplier representatives, promoting the company's commitment to quality.
• Lead supplier development activities to reduce non‑compliance, cost and delivery issues.
• Prepare and deliver quality reports, highlighting improvements, actions and progress.

Skills & Attributes

• Demonstrable experience in a similar Quality or QHSE leadership role within a manufacturing or engineering environment (aerospace experience advantageous).
• Strong working knowledge of AS9100 / ISO 9001, with additional understanding of ISO 45001 and ISO 14001.
• Qualified through a recognised engineering apprenticeship or minimum 5 years' engineering experience.
• Experience leading Quality teams and driving continuous improvement.
• Internal Auditor qualification (ISO 9001 or 45001) - Lead Auditor desirable.
• Strong communication skills with the ability to coach, train and engage employees.
• Full UK driving licence.