Quality Manager

De La Rue; Basingstoke; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Car allowance

Hybrid working opportunities

26 days annual leave + bank holidays

Contributory pension scheme

Private health insurance

Life assurance - 4x your basic salary

Cycle to Work Scheme

Subsidised Gym Memberships

Employee Assistance packages

Enhanced family friendly policies

Job summary

De La Rue plc is seeking a Quality Manager to join the Central Quality team at our Basingstoke site. You will lead quality assurance and drive continuous improvement across multiple manufacturing locations, ensuring product quality and regulatory compliance.

Travel to UK and overseas locations is required; the role offers a permanent contract, full-time hours and hybrid opportunities. You will develop and maintain QMS, coach site teams, and partner with stakeholders to raise standards.

Qualifications

• Understanding of ISO 9001 requirements
• Audit experience
• Educated to degree level (or equivalent) in Quality Management (TQM) (preferred)
• Ability to analyse, develop and improve systems and processes
• Lean / Six Sigma problem solving experience - preferably Green Belt status with minitab experience
• Experience in writing procedures, process maps, process flows, SOP’s etc.
• Ability to self-manage and prioritise workload to deadlines
• Proven ability to network effectively and influence at all levels
• Proven track record of driving continuous improvement resulting in tangible benefits
• Commercially aware with good customer and supplier facing skills
• Industry knowledge preferable

Responsibilities

• Implement a unified quality strategy across all manufacturing sites
• Lead site Quality teams to ensure high performance and consistency
• Act as the central point of accountability for quality across locations
• Maintain and improve the company-wide QMS in line with standards
• Ensure all sites operate to consistent procedures, policies, and documentation standards
• Drive standardisation of processes, tools, and reporting across facilities
• Ensure full compliance with regulatory, bespoke customer, and internal quality requirements
• Support internal and external audits
• Support corrective and preventive actions (CAPA) to closure across all sites and ensure that learnings are shared and implemented
• Monitor and analyse quality performance metrics
• Drive root cause analysis and problem-solving using structured methodologies (e.g., 8D, DMAIC, Six Sigma)
• Oversee product and process quality validation (e.g., PPAP, FMEA, control plans)
• Build strong relationships with key stakeholders regarding quality performance
• Lead cross-site quality improvement initiatives to reduce defects and cost of poor quality (COPQ)Use data-driven insights to prioritise improvement opportunities

Skills

Quality management

Audit experience

Lean Six Sigma

Process improvement

SOP writing

Analytical thinking

Stakeholder influence

Self-management

Education

Degree in Quality Management (TQM)

Tools

Minitab

Job description

The Vacancy

We are looking for a Quality Manager to join our Central Quality team.

The Vacancy

We are looking for a Quality Manager to join our Central Quality team.

We welcome applications from candidates with experience leading and standardising quality assurance and quality control activities across multiple manufacturing facilities. This role would suit an individual with strong experience in ensuring consistent product quality, regulatory compliance and continuous improvement across manufacturing sites with a passion for driving a culture of quality excellence and satisfaction. The ideal candidate will have the ability to analyse, develop and improve systems and processes and be commercially aware with good customer and supplier facing skills. The ability to travel between De La Rue locations within the UK and overseas is a key requirement of this role.

Key Responsibilities

• Implement a unified quality strategy aligned with business objectives across all manufacturing sites
• Lead, coach, and develop site Quality teams to ensure high performance and consistency
• Act as the central point of accountability for quality performance across all locations
• Maintain and improve the company-wide QMS in line with standards
• Ensure all sites operate to consistent procedures, policies, and documentation standards
• Drive standardisation of processes, tools, and reporting across facilities
• Ensure full compliance with regulatory, bespoke customer, and internal quality requirements
• Support internal and external audits
• Support corrective and preventive actions (CAPA) to closure across all sites and ensure that learnings are shared and implemented
• Monitor and analyse quality performance metrics
• Drive root cause analysis and problem-solving using structured methodologies (e.g., 8D, DMAIC, Six Sigma)
• Oversee product and process quality validation (e.g., PPAP, FMEA, control plans)
• Build strong relationships with key stakeholders regarding quality performance
• Lead cross-site quality improvement initiatives to reduce defects and cost of poor quality (COPQ)Use data-driven insights to prioritise improvement opportunities
• Establish standard KPIs, dashboards, and governance structures
• Support the Divisional leadership team, executing the strategy for Currency in terms of the Central Bank and Security Features/Polymer propositions

Contract type

Permanent

Working hours

Full Time – 36.5 hrs per week (9am – 5:15pm Mon, 9am – 5pm Tues – Fri)

Base location

Basingstoke Viables

Skills, Qualifications & Experience

• Understanding of ISO 9001 requirements
• Audit experience
• Educated to degree level (or equivalent) in Quality Management (TQM) (preferred)
• Ability to analyse, develop and improve systems and processes
• Lean / Six Sigma problem solving experience - preferably Green Belt status with minitab experience
• Experience in writing procedures, process maps, process flows, SOP’s etc.
• Ability to self-manage and prioritise workload to deadlines
• Able to work as part of a small team as well as having individual focus
• Proven ability to network effectively and influence at all levels
• Proven track record of driving continuous improvement resulting in tangible benefits
• Commercially aware with good customer and supplier facing skills
• Industry knowledge preferable

About De La Rue

De La Rue is a leading supplier of currency solutions and a long-standing trusted partner to central banks and governments worldwide. Our products underpin the integrity of economies and trade, enabling businesses and citizens to participate securely in their respective economies.

With a heritage spanning over 200 years, we remain a global leader in advancing security and integrity for currency solutions, supplying 54% of the world’s central banks and manufacturing in the UK, Europe & Asia. We produce fully finished banknotes, polymer substrate, security and currency services.

Benefits

• Car allowance
• Eligible for the Company’s Annual Incentive Scheme
• Hybrid working opportunities
• 26 days annual leave + bank holidays
• Contributory pension scheme (De La Rue pay 1.5x the employee’s contribution – employee contributions up to a maximum of 6%, with employer contributions up to a maximum of 9%)
• Private health insurance – No cost for single cover, subsidised rates for additional dependant cover
• Life assurance - 4x your basic salary
• Chance to buy or sell holiday as part of our Annual Leave Flexibility Scheme
• Cycle to Work Scheme
• Subsidised Gym Memberships
• Various other perks and Employee Assistance packages
• Enhanced family friendly policies (e.g., four weeks paid paternity leave)

Please note that applications are reviewed on a rolling basis and therefore interviews may be held prior to the closing date for this vacancy.

***This position is located in Basingstoke. To be eligible for consideration, you must be authorised to work in the UK without company sponsorship***

Join the Team

We want to work with people like you from all backgrounds and experiences, to help us gain a diverse workforce with a broad outlook and sharp expertise. We are looking for people unafraid to go that extra mile, bringing with them unique characteristics and abilities.

Show us you have what it takes and we'll reward you with a great place to work alongside other great people. Global business, global people. We think De La Rue is an amazing place to work. But don’t just take our word for it.

Join The Team and Create Your Own Story