Quality Manager

Peoplebank; Basingstoke; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Pension

Healthcare

Holiday allowance 24-26 days

Clancy Xtras discounts

Cycle to work scheme

Employee Assistance Programme

Job summary

Clancy seeks a Quality Manager to develop, implement and oversee QA/QC for the SSE contract. You will ensure compliance with industry standards, drive improvements, reduce defects in reinstatement and Streetworks activities, and lead audits and reporting.

Ideal candidates bring strong leadership, analytical thinking, and in-depth knowledge of SROH/NRSWA, with the ability to train teams and foster continuous improvement across projects.

Qualifications

• Strong leadership and decision-making capabilities.
• Excellent analytical skills to identify and resolve quality issues.
• Strong prioritisation and organisational skills.
• Excellent verbal and written communication skills.
• In-depth knowledge of SROH and NRSWA regulations.
• Ability to work independently and within a team.
• Methodical approach to problem-solving and QA processes.
• Knowledge of construction or utilities industry, especially reinstatement works.

Responsibilities

• Monitor and analyse reinstatement defects to reduce occurrences.
• Oversee Streetworks compliance and monitor defects for improvements.
• Conduct regular site quality audits against standards.
• Attend client quality and compliance meetings.
• Compile weekly and monthly quality and compliance reports.
• Provide training and guidance on quality standards.
• Support development of quality management systems aligned with SSE.
• Ensure compliance with regulations including SROH and NRSWA.
• Investigate quality issues, identify root causes and implement corrective actions.
• Foster continuous improvement to boost efficiency and compliance.

Skills

Leadership

Analytical skills

Organisational skills

Communication

Problem-solving

SROH/NRSWA knowledge

Education

Vocational qualifications in construction or quality management

Quality auditing / health & safety certifications

Job description

We care
If you are concerned about what’s happening around you, we’ll have a lot in common.

The Quality Manager will be responsible for developing, implementing, and overseeing quality assurance and quality control practices within our SSE contract.

This role ensures compliance with industry standards, identifies areas for quality improvement, and works proactively to reduce defects and maintain high standards in reinstatement and Streetworks activities.

Here are some of the activities you would get involved with...

• Monitor and analyse reinstatement defects to implement measures that reduce occurrences.
• Oversee Streetworks (SLG) compliance and monitor defects to drive improvements.
• Conduct regular site quality audits to ensure adherence to contractual and regulatory standards.
• Attend and actively contribute to client quality and compliance meetings.
• Compile and present weekly and monthly quality and compliance reports for internal and client review.
• Provide training and guidance on quality standards, ensuring best practices are followed across the team.
• Support the development of quality management systems and procedures aligned with SSE requirements.
• Ensure compliance with all relevant regulations, including SROH (Specification for the Reinstatement of Openings in Highways) and NRSWA (New Roads and Street Works Act).
• Investigate quality-related issues, identify root causes, and implement corrective and preventive actions.
• Foster a culture of continuous improvement, driving initiatives that enhance operational efficiency and compliance.

We'd love to hear from you if you can demonstrate...

• Strong leadership and decision-making capabilities.
• Excellent analytical skills with the ability to identify and resolve quality issues effectively.
• Strong prioritisation and organisational skills.
• Excellent verbal and written communication skills.
• In-depth knowledge of SROH and NRSWA regulations.
• Ability to work independently and collaboratively within a team environment.
• Methodical approach to problem-solving and quality assurance processes.
• Knowledge of the construction or utilities industry, particularly within energy and reinstatement works.
• Relevant vocational qualifications in construction, quality management, or a related field. Certifications in quality auditing, compliance, or health & safety are desirable.

Our Company

Every day we work smarter, greener and use our imaginations.

Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more.

We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment.

What Next

• In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24-26 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme.

Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate.

We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.