We are seeking a dedicated and detail-oriented Quality Manager to join our team, with extensive experience in Fasteners and Fixings.
Key Responsibilities – The Role
- Operational General
- Ensure performance aligns with company standards (e.g., ISO 9001:2015 & AS9120 B).
- Foster relationships with sales, purchasing, administration, and senior management.
- Operational (Quality)
- Manage the daily operations of the Quality Department.
- Collaborate with Senior Management to develop and implement strategic policies.
- Maintain the Quality Management System (QMS), including audits, forms, drawings, meetings, and procedures.
- Ensure customer requirements are met, compliant, and legal.
- Inspect incoming goods, document inspections, and ensure lot traceability.
- Manage non-conformances, liaising with Purchasing for corrective actions.
- Investigate product returns and conduct tests, preparing reports as needed.
- Arrange and record calibration certifications.
- Oversee the quarantine area, manage outstanding issues, and liaise with suppliers.
- Conduct vendor assessments and ensure quality standards with suppliers.
- Establish and maintain quality controls and documentation procedures.
- Manage audits and address non-conformances within set timelines.
- Line Management
- Lead, mentor, and develop direct reports, managing performance and training records.
- Ensure team compliance with quality systems.
- Organizational/Developmental
- Contribute ideas to improve purchasing efficiency and effectiveness.
- Stay informed on industry and competitor developments.
- Candidate Profile
- Strong leadership and organizational skills, with experience in people management and development.
- Ability to balance big-picture thinking with attention to detail.
- Work well under pressure, meeting deadlines with high standards.
- Proactive, self-driven, committed to continuous improvement.
- Understanding of technical drawings and ISO 9002.
- Proficient in Microsoft Office, with strong literacy and numeracy skills.
We invite qualified candidates passionate about maintaining high standards to apply for this pivotal role within our organization.