Quality Lead Manager - INTERNAL

Betsi Cadwaladr University Health Board; St Asaph; On-site; GBP 80,000 - 100,000; Full time

Job summary

Betsi Cadwaladr University Health Board is seeking a Quality Lead Manager for its Corporate Quality Team in North Wales. The role focuses on designing and developing a comprehensive Quality Management System and driving a quality-led health service across the organisation.

The successful candidate will engage staff at all levels, lead the quality assurance framework, and work closely with the Executive Directors and Director of Quality to ensure compliance with Welsh governance standards.

Qualifications

• Educated to degree level (in a relevant subject).
• Masters Degree or equivalent experience (in a relevant field).
• Management qualification at diploma level e.g. ILM.
• Evidence of recent and relevant continuing professional development.

Responsibilities

• Design, implementation and development of a Quality Management System for the health board bringing all aspects of quality together, and working with key colleagues and stakeholders to ensure that the health board operates within an effective quality management system in line with the Welsh Government Quality and Safety Framework and the statutory Duty of Quality.
• Engage staff at all levels across the organisation, with the quality agenda, ensuring that there is always a strong focus on quality.
• Lead on the development of a quality assurance framework which will pull together all quality assurance activities into one organisational approach.
• Support the Executive Directors and the Director of Quality in ensuring that the organisation operates as a quality-led health service.

Skills

Quality management

Quality assurance

Governance

Data reporting

Budgeting

HR management

Project management

Stakeholder engagement

Education

Degree in a relevant subject

Masters degree or equivalent

Management qualification (e.g., ILM)

Job description

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

Main duties of the job

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. The Quality Lead Manager will take responsibility for managing and administering the health board’s Corporate Quality Team. They will play a key role in supporting the Executive Directors and the Director of Quality to ensure that the organisation operates as a quality-led health service. They will do this through the design, implementation and development of a Quality Management System for the health board bringing all aspects of quality together, and working with key colleagues and stakeholders to ensure that the health board operates within an effective quality management system in line with the Welsh Government Quality and Safety Framework and the statutory Duty of Quality. The post holder will also work to engage staff at all levels across the organisation, with the quality agenda, ensuring that there is always a strong focus on quality. The Quality Lead Manager will also lead on the development of a quality assurance framework which will pull together all quality assurance activities into one organisational approach. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

For further information about the post, please refer to the detailed Job Description and Person Specification which can be found in the Supporting Documents sections.

Qualifications And/or Knowledge

Essential criteria

• Educated to degree level (in a relevant subject)
• Masters Degree or equivalent experience (in a relevant field)
• Management qualification at diploma level e.g. ILM
• Evidence of recent and relevant continuing professional development

Desirable criteria

• Project Management training/qualification
• Quality improvement training/qualification
• Risk management training/qualification

Experience

Essential criteria

• Significant and demonstrable experience of working in the NHS at a senior level in quality, assurance, governance roles
• In depth knowledge of quality in the NHS and an ability to keep up to date with developments in the field.
• Significant relevant management experience working with multi-disciplinary teams
• Demonstrable experience of producing and using data to report on performance, effectiveness and recommended improvements.
• Experience of Financial and HR management in a complex organisation including budgetary management
• Experience in managing human resource issues and conflict resolution
• Experience of challenging practice, to ensure effective solutions and improvement
• Experience of preparing, producing and negotiating complex business and service development plans
• Practical experience and evidence of supporting and facilitating quality processes in health and/or social care – including experience of positively influencing senior management
• Demonstrable record of achievement of delivering objectives and finding innovative solutions to problems in health care
• Programme/project Management experience at a senior level

Des