Quality Improvement & Capability Manager

MBDA UK Ltd; Stevenage; Hybrid; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Company bonus up to 21%

Pension up to 14%

Flexible working

Enhanced parental leave (26 weeks)

Site facilities & parking

Healthcare cash plan

Job summary

MBDA is seeking a Quality Excellence professional to lead proactive risk mitigation and ensure zero-defect product launches. You will coach cross-functional teams on DFMEA and PFMEA, drive design-to-production linkage, and advance DMAIC-driven improvements across the product lifecycle.

You will bridge design and manufacturing, implement robust control plans, and ensure compliance with EN9100, ISO 9001 and other defence standards, shaping a culture of Quality First.

Qualifications

• Experience in a mission-critical, regulated sector (Defence, Aerospace or Automotive).
• Proven track record leading cross-functional teams through phase-gate APQP/AS9145.
• Strong knowledge of DFMEA, PFMEA, Control Plans and design-to-manufacture handover.

Responsibilities

• Lead risk mitigation workshops and coach teams on DFMEA/PFMEA best practices.
• Bridge design, manufacturing and supply chain to ensure zero-defect launches.
• Guide transfer of Special Characteristics into robust Control Plans.
• Champion DMAIC cycles to improve yields and reduce variation.

Skills

DMAIC cycles

Root-cause analysis

Facilitation

Cross-functional collaboration

Quality culture champion

Education

HNC/HND or higher

Tools

APQP/PPAP

DFMEA

PFMEA

PFMEA/Control Plans

MSA

SPC

EN9100/AS9100

Job description

Salary: Circa £60,000 depending on experience

Dynamic (hybrid) working: 3 days per week on-site due to workload classification

Security Clearance: British Citizen or a Dual UK national with British citizenship.

Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team.

What we can offer you:

• Company Bonus: Bonus of up to 21% of base salary
• Pension: maximum total (employer and employee) contribution of up to 14%
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more...
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.

The opportunity:

Operating within the Quality Excellence function, you will lead the shift toward a proactive, "right-first-time" culture. We are looking for a coach and facilitator to tackle complex challenges, using FMEA and DMAIC methodologies to empower our teams and ensure zero-defect excellence across our entire product portfolio. This is a genuinely exciting chance for a determined individual to drive real change while pursuing their own career growth.

As a time-served Quality professional, you will bridge the gap between product design and world-class manufacturing. You will own the Product Risk Mitigation strategy-utilising DFMEA to 'design out' failures, PFMEAs/Control Plans to ensure operational excellence, and DMAIC cycles to drive continuous improvement in production yields. Your goal is simple: zero-defect product launches built on a foundation of proactive quality and robust process controls.

Day to day focus:

• Risk Mitigation: Facilitate workshops and coach cross-functional teams on DFMEA and PFMEA best practices to ensure design and process risks are identified and eliminated early in the project lifecycle.
• Design-to-Production Link: Guide the seamless transfer of "Special Characteristics" and Severity ratings from design intent into practical, robust manufacturing Control Plans and realistic measurement methods.
• Process Stability & Coaching: Mentor teams through DMAIC cycles to stabilise production, improve yields, and reduce variation from the launch phase throughout the entire product lifecycle using MSA and SPC.
• Problem Solving & Lessons Learned: Lead advanced problem-solving frameworks (FRACAS, 8D) and coach teams to feed root-cause findings back into FMEAs and Control Plans, maintaining them as "living documents."
• Standards & Audit Compliance: Act as the Quality Excellence subject matter expert for risk-related audits, ensuring strict compliance with EN9100, ISO 9001, AS9145 (APQP/PPAP), and applicable Defence/Military standards (Def Stan / MIL-STD).
• Engineering Prioritisation: Utilise Action Priority (AP) logic to help engineering teams objectively prioritise engineering changes, risk mitigations, and validation testing for high-risk items.

What we are looking for:

• Professional Experience: Proven experience in a mission-critical, regulated sector (Defence, Aerospace, or Automotive) with a proven track record of leading cross-functional teams and mentoring staff through phase-gate deployment.
• Technical Background: Solid engineering background (HNC/HND or higher) with core expertise spanning electronics, manufacturing, assembly, and product design.
• Standards & Frameworks: Expert knowledge of AS9145 (APQP/PPAP for Aerospace & Defence), EN9100, ISO 9001, and IATF 16949.
• Process & Launch Risk: Proven experience qualifying products and processes through the full APQP lifecycle. Subject matter expertise in DFMEA, DFM/DFA, PFMEA, and transitioning from Prototype to Production Control Plans.
• Project Governance & Software: Highly proficient in managing Phase-Gate APQP/AS9145 milestones and deploying enterprise APQP/PPAP tracking software (e.g., Net-Inspect, Siemens Teamcenter Quality, CAQ.Net, or similar).
• Data Analysis & Core Tools: Lean Six Sigma Black Belt preferred. Strong capability in DMAIC cycles, process capability studies (Cpk/Ppk), and proactive risk mitigation alongside core AIAG tools (MSA, SPC).
• Influencing & Facilitation: Skilled facilitator with a proven ability to bridge the gap between design, manufacturing, and supply chain teams while embedding a "Quality First" culture.

Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given

MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom.

We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more...

We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

Follow us on LinkedIn (MBDA), X (@MBDA_UK), Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.