Quality & Governance Service Manager

Lancashire Teaching Hospitals; Preston; On-site; GBP 40,000 - 48,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking a Service Manager for Quality, Safety & Governance at the Specialist Mobility Rehabilitation Centre (SMRC) in Preston. You will provide strategic leadership for quality governance, safety, and regulatory compliance, guiding risk management and service improvements across the organisation.

The role requires extensive experience in healthcare quality, governance, and incident investigation, with strong communication and cross-team

Qualifications

• Experience in healthcare quality, governance or regulatory compliance management.
• Experience with ISO 9001 Quality Management Systems.
• Experience in patient safety and incident investigation.
• Experience in managing budgets and governance frameworks.
• Strong leadership and staff management in hospital settings.

Responsibilities

• Lead quality governance and assurance activities across the service.
• Maintain ISO 9001 compliance and policies.
• Oversee audits and regulatory inspections.
• Manage risk, incidents, complaints and service improvements.
• Provide leadership for continuous service improvement.

Skills

Quality governance

ISO 9001

Risk management

Leadership

Audit

Regulatory compliance

Education

Degree or equivalent

NEBOSH General Certificate

Job description

Lancashire Teaching Hospitals NHS Foundation Trust is seeking a Service Manager for Quality, Safety & Governance at the Specialist Mobility Rehabilitation Centre (SMRC) in Preston. You will provide strategic leadership for quality governance, safety, and regulatory compliance, guiding risk management and service improvements across the organisation.

The role requires extensive experience in healthcare quality, governance, and incident investigation, with strong communication and cross-team