Quality Engineer: Lead Root-Cause & Customer Solutions

Optimas Solutions; Gloucester; On-site; GBP 42,000 - 64,000; Full time

Job summary

Optimas International, a global distributor of integrated supply chain solutions, is seeking a proactive Quality Engineer to join our UK Quality team in Gloucester. You will investigate product concerns, lead structured problem-solving activities and work with customers, suppliers and internal teams to deliver robust, long-term solutions.

You will drive containment, root cause analysis and corrective actions while supporting quality release activities for new and modified products, helping to

Qualifications

• Level 5 qualification in Quality, Engineering, Manufacturing or related technical discipline.
• Experience in Quality Engineering or Quality Assurance.
• Experience with structured problem-solving tools such as 8D, A3.
• Knowledge of Quality Management Systems and QA principles.
• Familiarity with APQP, PPAP, FMEA, Control Plans, MSA.
• Experience in automotive, manufacturing, engineering or industrial sectors.
• Lean Manufacturing or Six Sigma knowledge is advantageous.
• Ability to interpret engineering drawings and technical specifications.
• Experience using measurement and inspection equipment.
• Strong communication and relationship-building with customers and suppliers.
• Proficiency in MS Office.

Responsibilities

• Lead investigations into product quality issues using structured problem-solving methods (8D).
• Drive containment, root cause analysis and corrective actions for customer concerns.
• Act as a key contact for customers; provide technical support and site visits when needed.
• Collaborate with suppliers to resolve quality issues and drive improvements.
• Manage disposition of non-conforming and suspect product with prompt resolution.
• Oversee quality release activities for new and modified products.

Skills

Structured problem solving

Quality management systems

Lean Six Sigma

Engineering drawings interpretation

Measurement & inspection equipment

Communication & relationship-building

Education

Level 5 qualification in Quality/Engineering/Manufacturing

Tools

Excel

Word

PowerPoint

Job description

Optimas International, a global distributor of integrated supply chain solutions, is seeking a proactive Quality Engineer to join our UK Quality team in Gloucester. You will investigate product concerns, lead structured problem-solving activities and work with customers, suppliers and internal teams to deliver robust, long-term solutions.

You will drive containment, root cause analysis and corrective actions while supporting quality release activities for new and modified products, helping to