Quality Engineer: 8D Problem Solving & Customer Support

Optimas Solutions

Gloucester

On-site

GBP 38,000 - 52,000

Full time

13 days ago

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Job summary

Optimas International is seeking a Quality Engineer to be based at our Gloucester site. You will own nonconformance investigations using 8D, lead containment, root-cause analysis and closure, and act as the on-site contact for customers.

You will also liaise with suppliers, drive cost recovery, and manage quality release activities for new or changed products, ensuring alignment with QMS. The role requires experience in quality, knowledge of APQP/PPAP, and familiarity with statistics and

Qualifications

Level 5 Quality, technical or engineering qualification, or similar.
Experience in a Quality role.
Experience with 8D or A3 problem solving.
Automotive experience ideal, but not essential.
Understanding of Quality Management Systems.
Knowledge of APQP, FMEA, Control Plan, MSA & PPAP.
Six Sigma or Lean Manufacturing would be an advantage.
Knowledge of fasteners and associated manufacturing processes is a plus.
Ability to interpret engineering drawings / specifications.
Ability to travel and hold a full driving licence.
Proficient with PowerPoint, Excel and Word.

Responsibilities

Work to resolve nonconformance issues, leading 8D process, containment, RCA and closure within guidelines.
Direct contact point with customers and provide on-site support when needed.
Liaise with suppliers to address problems with supplied products.
Manage cost recovery of expenditure associated with the concerns process and targets.
Manage the disposition of suspect/failed product in a timely manner.
Manage quality release activity relating to new/changed products.
Collaborate with peers and other departments to deliver on wider business objectives – THREAD.