Quality Engineer — ISO 9001 & Continuous Improvement

Involve Recruitment Ltd.; Oldbury; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days annual leave

Christmas shutdown

Company bonus scheme

Pension and life assurance

Training and development opportunities

Onsite parking

Discounted gym membership

Job summary

Involve Recruitment Ltd. is recruiting for a proactive, hands‑on Quality Engineer for an established manufacturing business in West Bromwich.

You will work with manufacturing, engineering and logistics teams to investigate issues and drive continuous improvement, while maintaining the Quality Management System and supporting customer investigations. ISO 9001 knowledge is essential, and UL/ATEX familiarity would be a plus.

Qualifications

• At least three years' experience in a Quality Engineering role or equivalent manufacturing quality position.
• Good understanding of ISO 9001 and Quality Management Systems.
• Practical experience investigating customer complaints and internal non-conformances.
• Knowledge of root cause analysis and corrective action methods (e.g., 8D, 5 Whys, fishbone).
• Experience in manufacturing, engineering, fabrication, or similar technical environment.
• Ability to read and interpret engineering drawings, specs and inspection standards.
• Familiarity with PPAP, FAI, control plans and related quality tools.
• Strong communication and organizational skills.

Responsibilities

• Support maintenance and continuous improvement of the Quality Management System in line with ISO 9001 and customer requirements.
• Investigate customer complaints and internal non-conformances.
• Lead root cause investigations using 8D, 5 Whys, and fishbone analyses.
• Coordinate containment, corrective and preventive actions and verify effectiveness.
• Provide quality support to production, assembly, warehouse, technical and engineering teams.
• Support inspections, product validation, testing, traceability and release.
• Prepare and maintain quality documentation and quality packs.
• Support PPAP, FAI, certificates and material test certificates.
• Conduct internal audits and assist external/customer audits.
• Monitor quality KPIs and drive defect reduction and process improvements.
• Carry out product testing and evaluation against specs.

Skills

Quality engineering experience

ISO 9001 knowledge

Root cause analysis

Reading engineering drawings

Microsoft Office

Communication skills

Education

Engineering-related qualification

Tools

PPAP

FAI

Control plans

Process flow diagrams

FMEA

Job description

Involve Recruitment Ltd. is recruiting for a proactive, hands‑on Quality Engineer for an established manufacturing business in West Bromwich.

You will work with manufacturing, engineering and logistics teams to investigate issues and drive continuous improvement, while maintaining the Quality Management System and supporting customer investigations. ISO 9001 knowledge is essential, and UL/ATEX familiarity would be a plus.