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Job purpose:
- Quality representative for business NPI programmes - ensure NPI deliverables are met for each tollgate.
- Facilitate business internal & external audit programme - help Audit finding Owners resolve reported issues.
- Quality representative for all operational issues in production areas.
- Lead root cause analysis investigations and implement corrective actions.
- Identify process improvement opportunities & lead/facilitate solutions to problems identified.
Role and Responsibilities include:
- Identify gaps in business processes and implement necessary changes to reflect current practices that comply with internal, customer, or certification requirements. Identify internal process improvements & implement them.
- Lead Root Cause Analysis (RCA) investigations using D methodology, Fishbone/Ishikawa diagrams.
- Lead FMEA exercises to identify & mitigate potential risks to the business.
- Analyze manufacturing non-conformance data to identify trends.
- Provide innovative solutions and suggestions to drive improvements within manufacturing areas.
- Support and guide manufacturing teams and quality staff on all quality-related matters.
- Support and conduct internal audits – both product and process.
- Monitor and escalate internal product quality issues as needed, especially if actions are delayed or issues are unresolved.
- Mentor QC Contractors to ensure understanding of requirements.
- Collaborate with Engineering and other departments on Quality Assurance & Control.
- Communicate effectively with departmental staff & internal customers.
- Deliver internal training as defined by the quality organization.
- Maintain up-to-date personal Competency Records.
Wanted profile:
Education/qualifications/experience:
- Degree in Engineering or a relevant subject.
- Previous experience in a similar role or a minimum of - years facilitating multi-disciplinary teams in process improvement activities.