Quality Engineer - Customer-Focused Process Improvement

Wagstaff Recruitment; Bridgwater; On-site; GBP 50,000 - 60,000; Full time

Benefits offered by this job

25 days + Banks

Wellbeing 360

Enhanced Pension

Job summary

Wagstaff Recruitment is seeking a Quality Engineer for a growing manufacturing business in Bridgwater. The role focuses on improving product quality, strengthening process control and supporting customer relationships in a fast-paced setting.

You will act as the main quality contact for customers, lead non-conformance investigations and drive root cause analysis, while supporting audits and cross-functional problem solving. A strong background in ISO standards and data analysis is required.

Qualifications

• Experience in quality engineering or manufacturing quality roles.
• Strong background in non-conformance investigation and corrective action.
• Good understanding of ISO 9001, ISO 13485 or similar standards.
• Skilled in problem-solving, data analysis and cross-functional collaboration.

Responsibilities

• Act as the main quality contact for customers, resolving issues and aligning expectations.
• Lead investigations into complaints and non‑conformances, driving root cause analysis and corrective actions.
• Support customer audits, supplier quality discussions and cross‑functional problem‑solving.
• Maintain process risk assessments and implement controls to reduce defects.
• Analyse quality data and support continuous improvement and NPI activities.

Skills

Quality engineering

Non-conformance investigation

Data analysis

Cross-functional teamwork

Problem solving

Job description

Wagstaff Recruitment is seeking a Quality Engineer for a growing manufacturing business in Bridgwater. The role focuses on improving product quality, strengthening process control and supporting customer relationships in a fast-paced setting.

You will act as the main quality contact for customers, lead non-conformance investigations and drive root cause analysis, while supporting audits and cross-functional problem solving. A strong background in ISO standards and data analysis is required.