Quality Engineer (6962)

Cromwell; Leicester; On-site; GBP 30,000 - 45,000; Full time

Job summary

Cromwell is seeking a Quality Engineer to enhance product and service quality through robust quality assurance initiatives. This role involves conducting root cause analysis, ensuring compliance with ISO standards, and facilitating continuous improvement efforts within operational processes. The ideal candidate will bring a strong background in quality engineering and relevant certifications.

Qualifications

• Experience in quality engineering or process improvement.
• Knowledge of quality tools and methodologies.
• Desirable: ISO 9001 lead auditor certification.

Responsibilities

• Lead quality assurance initiatives and ensure ISO compliance.
• Conduct root cause analysis and lead CAPA initiatives.
• Collaborate with teams to drive process improvements.

Skills

Analytical skills

Problem-solving skills

Effective communication

Stakeholder engagement

Education

ISO 9001 Lead Auditor certification

Six Sigma Green Belt or higher

Tools

Microsoft Office

Quality management systems (QMS)

Job description

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Purpose of Role

To lead and support quality assurance initiatives across operational processes, ensuring compliance with ISO standards and continuous improvement in product and service quality. The Quality Engineer will play a key role in analysing process performance, identifying root causes of quality issues, and implementing corrective actions to enhance operational efficiency and customer satisfaction.

Quality Engineer

Grade / Level: Team Member

Reporting to: Compliance Manager

Department: Finance

Location: Head Office, Wigston

Purpose of Role

To lead and support quality assurance initiatives across operational processes, ensuring compliance with ISO standards and continuous improvement in product and service quality. The Quality Engineer will play a key role in analysing process performance, identifying root causes of quality issues, and implementing corrective actions to enhance operational efficiency and customer satisfaction.

Role Responsibilities

The role will be responsible for.

• Develop, implement, and maintain quality control systems and process documentation in line with ISO 9001 and other relevant standards.
• Conduct root cause analysis and lead corrective/preventive action initiatives (CAPA) for process-related non-conformities.
• Collaborate with cross-functional teams to drive process improvements and reduce variation in manufacturing and service delivery.
• Support internal and external audits by preparing documentation, facilitating audit activities, and following up on findings.
• Monitor key performance indicators (KPIs) and quality metrics to identify trends and areas for improvement.
• Liaise with suppliers and external partners to ensure quality standards are met throughout the supply chain.
• Provide training and guidance to operational teams on quality procedures and best practices.
• Maintain batch testing records and ensure all product documentation is validated and compliant
  
  
  

This list of duties and responsibilities is not definitive as you will be expected to undertake any reasonable management request in accordance with Company policies and procedures.

Key Relationships

• Internal - All departments and branches
• External – Accreditation Boards, Customers, Supplier and Service Providers
  
  
  

Role Requirements

Experience and Knowledge:

• Proven experience in a quality engineering or process improvement role, ideally within a regulated or ISO-certified environment.
• Strong knowledge of quality tools and methodologies (e.g., FMEA, Six Sigma, 8D, SPC).
• Excellent analytical and problem-solving skills.
• Effective communication and stakeholder engagement abilities.
• Proficiency in Microsoft Office and quality management systems (QMS).
  
  
  

Essential Qualifications & Skills:

• ISO 9001 Lead Auditor certification (desirable).
• Six Sigma Green Belt or higher (preferred).
• Full driving license & willingness to travel

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Retail Office Equipment

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