Launch Quality Engineer

Artifex Interior Systems; Birmingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the automotive sector is seeking a Quality Engineer to manage customer quality and engineering issues. The role involves project management of quality requirements and close collaboration with internal and external teams to meet customer expectations, alongside conducting audits and supplier development. Ideal candidates will possess a degree or equivalent and have proven expertise in 1st Tier Quality Engineering, preferably with automotive experience.

Qualifications

• Proven experience in Quality Engineering in Automotive 1st Tier.
• Previous plastics experience preferred.
• Ideally exposure to Jaguar and Land Rover.

Responsibilities

• Manage customer quality and engineering issues throughout the project life.
• Lead team in preparation of Control Plans and support D/PFMEA reviews.
• Conduct internal and external audits.

Skills

Problem Solving

Analytical Skills

Customer Focus

Negotiation Skills

Flexibility

Education

Degree, HND, HNC, IQA or equivalent

Job description

We are excited to confirm the below opportunity to join our innovative and conscientious team:

Role Responsibilities

• Responsible for all customer quality and engineering issues, providing pro-active support and response.
• Understand customer requirements/expectations in detail communicating with the internal team ensuring the requirement is fully understood.
• Main focal point to the customer/internal/supplier for all quality and engineering issues during the program life, from initiation to End of Life.
• Project manage product quality/engineering requirements through ISIR, capability studies, AAR, etc in support of NPI, APQP & PPAP.
• Define, specify and support the project management, manufacture & introduction of the necessary test equipment and gauging to satisfy the quality requirements.
• Define & optimise the measurement techniques to deliver a stable & capable production process utilising SPC and support DOE activities when required.
• Support design reviews and prototype builds.
• Lead team in preparation of Control Plans and support D/PFMEA reviews as appropriate and document output using the necessary systems defined in NPI, APQP, PPAP, and company/customer procedures.
• Support production team training in relation to the customer expectations and quality requirements.
• To take responsibility for recording, progressing, responding and closeout of customer concerns utilising 8D or other problem-solving techniques as required.
• Support Supplier APQP and supplier development and improvement.
• Responsible for management and reporting of customer specific KPI’s related to Reject PPM and CAR performance.
• Conduct Internal and external audits.
• Support Launch as appropriate through PPIR reports, Interim PSW and alerts.
• Monitor warranty acceptance rates and maintain response to pallets within identified timing
• Conduct negotiations to correct warranty billing
• Manage open warranty projects and maintain zero aged open current model projects

Preferred Education & Experiences to fulfil role (essential & desirable)

• Proven experience in Quality Engineering in Automotive 1st Tier
• Degree, HND, HNC, IQA or equivalent
• Previous plastics experience preferred
• Ideally exposure to Jaguar and Land Rover
• Experience of customer and automotive industry systems and procedures including IATF16949, ISO9001, APQP, PPAP etc.
• Strong customer focus
• Analytical with excellent problem-solving skills
• Good influencing and negotiation skills
• Flexible & adaptable