Quality Engineer

AJW Group; Slinfold; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Team fun budget

LinkedIn Learning access

Charity events and volunteering

Modern office with onsite gym and on‑s

Discretionary bonus

Private healthcare

Relocation support

Job summary

AJW Group is seeking a Quality and Compliance professional to join our Technical, Quality, and Compliance Team in the UK. You will report to the Head of Quality and help develop processes, ensure regulatory compliance, and support warehouse efficiency while maintaining high safety and airworthiness standards to meet client expectations.

Key responsibilities include investigating customer complaints, coordinating audits, and driving continual improvement across quality systems and supplier

Qualifications

• Experience in quality roles, including audits to recognized standards.
• Fluent in business English with strong communication and documentation.
• Ideally from a mechanical, electrical, or engineering background.
• Strong IT skills and the ability to create reports and presentations.

Responsibilities

• Investigate customer complaints, identify root causes, and implement corrective actions.
• Coordinate with auditors and customers to ensure regulatory compliance.
• Maintain awareness of regulatory changes, communicate updates, and support implementation.
• Ensure data accuracy within the Quality Management System.
• Conduct PBH customer QMS feedback as per contracts.
• Enhance component and service quality, improving customer satisfaction.
• Manage NCRs, ensuring thorough investigation and reporting.
• Conduct internal and external compliance audits.
• Respond to compliance requests accurately and promptly.
• Promote a Quality Culture and drive continuous improvement.
• Prepare investigation reports and develop new processes.
• Manage and review approved supplier lists for compliance.

Skills

Root cause analysis

Project management

Communication skills

Documentation

Tools

MS Office

Reporting tools

Job description

Join AJW Group and play a key role in our Technical, Quality, and Compliance Team. Reporting to the Head of Quality, you'll develop processes, ensure regulatory compliance, and support warehouse efficiency while maintaining high safety and airworthiness standards to meet client expectations.

Why join us?

• Investigate customer complaints, identify root causes, and implement corrective actions.
• Coordinate with auditors and customers to ensure regulatory compliance.
• Maintain awareness of regulatory changes, communicate updates, and support implementation
• Ensure data accuracy within the Quality Management System.
• Conduct PBH customer QMS feedback as per contracts.
• Enhance component and service quality, improving customer satisfaction.
• Manage NCRs, ensuring thorough investigation and reporting.
• Conduct internal and external compliance audits.
• Respond to compliance requests accurately and promptly.
• Promote a Quality Culture and drive continuous improvement.
• Prepare investigation reports and develop new processes.
• Manage and review approved supplier lists for compliance.

• Ideally from a mechanical, electrical, or engineering background.

• Strong IT skills (MS Office) with the ability to create reports and presentations.
• Experience managing multiple projects and meeting deadlines.
• Strong analytical and problem-solving skills, including root cause analysis.
• Fluent in business English, with excellent communication and documentation skills.
• Strong interpersonal and collaborative abilities.
• Experience in quality roles, including audits to recognized standards.
• Knowledge of quality standards (ISO9001, AS9100, ASA100, EASA/CAA Part 145 or equivalent).

We are AJW. We connect, supply, and deliver. We’re proud to be part of an industry that connects the world.

At AJW, we’re more than just a business—we’re a global team shaping the future of aviation. We connect, supply, and deliver to keep the world moving, and we invest in the people who make it happen. When you join us, you’ll be part of an innovative, supportive, and inclusive workplace where you can grow and thrive. Here’s what we offer:

• A team fun budget to bring colleagues together.
• Free access to LinkedIn Learning to support your development.
• Opportunities to take part in charity events, volunteering, and community projects.
• A modern office with an onsite gym, bike-to-work scheme, and a great restaurant.
• A discretionary bonus and private healthcare.
• Relocation support if you're moving closer to our HQ.

We encourage five days a week in the office to strengthen teamwork, collaboration, and development. However, we understand personal circumstances vary, and we support flexibility where needed. Some roles may require more in-office presence to meet business needs, but we’re committed to finding the right balance for our team.

Watch the video below to discover who we are, what we do, and why AJW could be the perfect place for your next career move.