Quality Compliance Technician / Coordinator

HQW Aerospace UK Ltd; Plymouth; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

25 days holiday

Professional development from Day 1

Subsidised canteen with free tea and咖啡

Discount platform

Free parking

Job summary

HQW Aerospace in Plymouth seeks a Quality Compliance Technician to join the Quality Compliance team. You will support product release, FAIR packs, and quality documentation, collaborating with Manufacturing, Engineering, and Customer Services.

This role suits applicants at any career stage; responsibilities adapt to skills with salary aligned accordingly. You will ensure records meet standards and deadlines, contributing to aerospace quality compliance across the business.

Qualifications

• Exceptional attention to detail and accuracy.
• A methodical and organised approach to documentation and follow-up.
• Strong communication skills, with the confidence to communicate with colleagues across different departments.
• The ability to identify issues, ask questions and elevate concerns where appropriate.
• A willingness to learn and develop knowledge of quality systems, standards and processes.
• Good organisational skills and the ability to manage competing priorities and deadlines.
• A proactive approach with the ability to work both independently and as part of a wider team.

Responsibilities

• Carry out product release checks to ensure products and supporting documentation meet customer and internal requirements.
• Prepare, review and maintain First Article Inspection Report (FAIR) packs in line with AS9102 requirements.
• Maintain accurate and controlled quality records and documentation.
• Coordinate information and documentation across Manufacturing, Engineering, the Standards Room and Customer Services.
• Support the timely completion of customer, audit and product release requirements.
• Review documentation for accuracy, completeness and compliance with applicable quality standards.
• Identify discrepancies, missing information or potential issues and ensure these are appropriately followed up and escalated.
• Support the Quality Compliance team with internal and external audit activities.
• Communicate effectively with colleagues, customers and auditors where required.
• Contribute to the ongoing improvement and standardisation of quality processes and documentation.
• Maintain a high level of accuracy and attention to detail across all quality activities.
• Support other Quality Compliance activities as required.

Skills

Attention to detail

Communication

Organised approach

Quality systems knowledge

AS9100 awareness

Tools

Microsoft Office

Job description

Location: Plymouth (PL6 7LH), onsite role Job Type: Full Time, Permanent HQW Aerospace HQW Aerospace is a world-renowned manufacturer of super precision bearings, pushing the boundaries of innovation and precision engineering for over 75 years. We're committed to nurturing talent. Situated in the vibrant city of Plymouth, surrounded by the picturesque landscapes of Cornwall, we offer not only a stimulating work environment but also a lifestyle that blends work with leisure seamlessly. With stunning beaches, vibrant culinary scenes, and a wealth of social and sporting activities, Plymouth and its surroundings provide an exceptional backdrop for both personal and professional growth. We foster a culture of innovation, collaboration and excellence, continually investing in the latest technologies to support our customers across the aerospace and precision engineering sectors.

Why Join Us?

• Competitive Salary
• 25 days paid holiday, plus bank holidays
• Professional Development Investment from Day 1
• Subsidised Canteen with free tea and coffee
• Engagement and Rewards Platform, with access to discounts at over 100 retailers
• Free Parking

Please Note HQW Aerospace currently does not hold a sponsorship licence. Therefore, all candidates must have the right to work in the UK. Due to the nature of our business, security clearance may be required.

Job Description

We're looking for a Quality Compliance Technician / Coordinator to join our Quality Compliance team and help ensure that everything we deliver meets the exacting standards expected by our aerospace and defence customers. This is a varied role supporting product release, First Article Inspection Reports (FAIR) and quality documentation, while working closely with teams across Manufacturing, Engineering, the Standards Room and Customer Services. You'll play an important role in ensuring that quality records are accurate, documentation is completed to the required standards and customer, audit and product release deadlines are met. We're open to applicants at the start of their career as well as experienced quality professionals. The level of responsibility and salary will be matched to the skills and experience you bring. If you're highly organised, have excellent attention to detail and enjoy working in a role where accuracy and communication really matter, we'd love to hear from you.

Key Responsibilities

• Carry out product release checks to ensure products and supporting documentation meet customer and internal requirements.
• Prepare, review and maintain First Article Inspection Report (FAIR) packs in line with AS9102 requirements.
• Maintain accurate and controlled quality records and documentation.
• Coordinate information and documentation across Manufacturing, Engineering, the Standards Room and Customer Services.
• Support the timely completion of customer, audit and product release requirements.
• Review documentation for accuracy, completeness and compliance with applicable quality standards.
• Identify discrepancies, missing information or potential issues and ensure these are appropriately followed up and escalated.
• Support the Quality Compliance team with internal and external audit activities.
• Communicate effectively with colleagues, customers and auditors where required.
• Contribute to the ongoing improvement and standardisation of quality processes and documentation.
• Maintain a high level of accuracy and attention to detail across all quality activities.
• Support other Quality Compliance activities as required.

Candidate Requirements

• Exceptional attention to detail and accuracy.
• A methodical and organised approach to documentation and follow-up.
• Strong communication skills, with the confidence to communicate with colleagues across different departments.
• The ability to identify issues, ask questions and elevate concerns where appropriate.
• A willingness to learn and develop knowledge of quality systems, standards and processes.
• Good organisational skills and the ability to manage competing priorities and deadlines.
• A proactive approach with the ability to work both independently and as part of a wider team.

Desirable Experience

• within a quality, compliance or manufacturing environment.
• within aerospace, defence or precision engineering.
• Awareness of AS9100, AS9120, ISO9001 or AS9102.
• preparing or reviewing FAIR documentation.
• working with quality records, inspection documentation or customer requirements.

Beneficial

• An interest in engineering, CAD and technical drawings.
• An education with a STEM focus, at any level.
• using Microsoft Office or similar document management systems.
• An interest in developing a career within Quality or Quality Compliance.

Join Our Team

This is an excellent opportunity to develop your career within a specialist manufacturing environment, gaining valuable experience across quality compliance, customer requirements and internationally recognised aerospace standards. Whether you're taking your first step into a quality career or you're an experienced quality professional looking for your next challenge, we want to hear from you.

Equality, Diversity and Inclusion Statement

At HQW Aerospace UK, we are committed to fostering a workplace that values and respects the diversity of all individuals. We believe that embracing equality, diversity and inclusion is not only the right thing to do but also essential for driving innovation, creativity and success in our future endeavours.