Quality Engineer

Jonathan Lee Recruitment Ltd; Redditch; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering consultancy is seeking a proactive Quality Engineer in Redditch to manage customer relationships and drive quality improvements. The successful candidate will ensure compliance with quality standards and play a key role in enhancing the company's reputation. This position requires a degree in engineering and familiarity with quality engineering tools and methodologies.

Qualifications

• Degree-qualified professional engineer preferred.
• Experience in Manufacturing and Engineering with a focus on quality.
• Familiarity with quality standards and methodologies.

Responsibilities

• Act as the customer interface for quality-related matters.
• Lead continuous improvement initiatives based on KPIs.
• Ensure compliance with internal and customer quality standards.

Skills

Quality Engineering tools

Customer service orientation

Problem-solving

Communication skills

Negotiation

Organisational abilities

Education

Degree in Engineering

Six Sigma Green or Black Belt

Internal/External Auditor certification to IATF16949 / ISO 9001

Tools

Core Tools (AIAG and/or VDA)

Job description

Quality Engineer

Location - Redditch, Worcestershire

We are looking for a proactive and experienced Quality Engineer to act as a key interface between our company and one of our key customers, ensuring that quality standards are consistently met and exceeded.

This is a fantastic opportunity to work with a dynamic manufacturing organisation that is recognised in the market as a first-class supplier. You'll be managing customer relationships, driving quality improvements, and playing a pivotal role in our business's growth and reputation.

Key Responsibilities

Act as the day-to-day customer interface for all quality-related matters

Lead and develop continuous improvement initiatives based on key performance indicators (KPIs)

Ensure compliance with both internal quality standards and specific customer requirements

Establish and maintain strong internal and external customer relationships

Support and enhance the company's reputation for delivering exceptional quality

Essential Skills and Experience

Solid understanding and application of Quality Engineering tools and methodologies

Technically orientated with the ability to quickly grasp new products and processes

Strong customer service orientation and excellent interpersonal skills

Flexible and structured approach to problem-solving

Effective communication and presentation skills, both written and verbal

Strong negotiation and organisational abilities

Ability to contribute to New Product Introduction (NPI) processes with a focus on built-in quality

Role Requirements

Background in Manufacturing and Engineering with experience in quality

Proven experience working with OEMs and demanding customers

Willingness to travel for customer visits, including overseas

Lead the problem-solving process (including VDA 8D reports)

Approve changes, deviations, and concessions in manufacturing processes

Support customer quality meetings, audits, and escalations

Manage PPAP submissions in line with internal and customer schedules

Authority to stop/restart production in case of non-conforming outputs

Qualifications

Degree-qualified professional engineer (preferred)

Familiarity with Core Tools (AIAG and/or VDA)

Six Sigma Green or Black Belt (or equivalent statistical experience)

Internal/External Auditor certification to IATF16949 / ISO 9001 (preferred)

Valid driving licence and passport required

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.

In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.