Quality Control Technician

Contract Personnel Limited; Wymondham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Contract Personnel Limited is recruiting a Quality Control Technician at our Norfolk site. You will support the Quality Control & Compliance Manager in maintaining the QMS, ensuring quality, safety and regulatory compliance across the business.

The role involves handling COAs, audits, CAPA, and continuous improvement within a laboratory/quality environment. Graduates are welcome to apply and contribute to our food supplement manufacturing operations.

Qualifications

• Experience in quality control, quality assurance or quality systems.
• Experience with QMS, CAPA, audits, document control and quality compliance.
• Graduates welcome to apply.

Responsibilities

• Manage supplier approvals and quality documentation.
• Review Certificates of Analysis (COAs) to ensure accuracy.
• Handle complaints, non-conformances and CAPA with timeliness.
• Maintain document, training and calibration records.
• Support internal and external audits and supplier audits.
• Update SOPs and product specifications to reflect changes.
• Collect and report quality KPIs for management review.
• Investigate quality issues and implement corrective actions.
• Identify opportunities for process improvements and efficiency gains.
• Support GMP, BRC, ISO and customer audit requirements.

Skills

Quality control

QMS

CAPA

Audits

Document control

Regulatory compliance

COA review

Laboratory experience

Job description

Location: Norfolk – Dual Site (Attleborough and Wymondham)

Hours: Monday to Friday, 09:00 – 17:00

We are currently recruiting for a Quality Control Technician to join an established manufacturer within the food supplement sector.

Working alongside the Quality Control & Compliance Manager, you will play a key role in maintaining the Quality Management System (QMS) and ensuring quality, safety and regulatory compliance across the business.

Key Responsibilities

• Managing supplier approvals and quality documentation
• Reviewing Certificates of Analysis (COAs)
• Managing complaints, non-conformances and CAPA
• Maintaining document, training and calibration records
• Supporting internal and external audits
• Updating SOPs and product specifications
• Collecting and reporting quality KPIs
• Investigating quality issues and supporting corrective actions
• Identifying opportunities for process and efficiency improvements
• Supporting GMP, BRC, ISO and customer audit requirements

About You

We’re looking for an organised and detail-focused Quality professional with experience in quality control, quality assurance or quality systems.

Experience with QMS, CAPA, audits, document control and quality compliance is essential.

This is ideal for someone that has been working in a laboratory environment, or perhaps has studied within one. Graduates are welcome to apply.

If you’re looking for a varied role where you can take ownership of quality systems and make a real contribution, we’d love to hear from you.