Quality Control Technician

Indigo Food Group Limited; Telford; On-site; GBP 23,000 - 29,000; Full time

Job summary

Indigo Food Group Limited in Telford is seeking a Quality Control Technician to join the Technical team. You will help ensure our products meet quality, safety, and legal requirements in a fast-paced food production environment.

The role involves audits, records management, CCP/HACCP verification, tasting panels, and contributing to customer and internal audits. You will support allergen management and staff training while maintaining high hygiene and safety standards on site.

Qualifications

• Experience in a manufacturing environment or food production is desirable.
• Strong attention to detail and accuracy in records.
• Good communication and teamwork abilities.
• Knowledge of HACCP and food safety systems is beneficial.

Responsibilities

• Carry out GMP, fabrication, foreign body, glass and hard plastics audits.
• Complete detailed shift reports and maintain quality records.
• Monitor production processes including line weights and temperatures.
• Verify CCPs and HACCP requirements are followed.
• Conduct daily taste panels and quality assessments.
• Support internal and customer audits and site visits.
• Assist with investigations into customer complaints and corrective actions.
• Carry out product sampling, environmental swabbing, and testing activities.
• Support allergen management and verification processes.
• Assist with staff inductions and training on food safety and site procedures.
• Help maintain hygiene, housekeeping, health and safety standards.
• Provide cover for QA team during holidays/absences.
• Support wider Technical team with other duties as required.

Skills

Quality control

Attention to detail

Communication skills

Problem solving

Teamwork

HACCP knowledge

Job description

Are you passionate about food quality, safety, and continuous improvement? We're looking for a dedicated Quality Control Technician to join our Technical team in Telford.

In this role, you'll play a key part in ensuring our products meet the highest standards of quality, safety, legality, and customer expectations. If you have experience within a manufacturing environment and enjoy working in a fast-paced food production setting, we'd love to hear from you.

Key Responsibilities

• Carry out GMP, fabrication, foreign body, glass and hard plastics audits.
• Complete detailed shift reports and maintain accurate quality records.
• Monitor production processes, including line weights, temperatures, and food safety controls.
• Verify CCPs and HACCP requirements are being effectively followed.
• Conduct daily taste panels and quality assessments.
• Support internal audits, customer audits, and site visits.
• Assist with investigations into customer complaints, non-conformances, and corrective actions.
• Carry out product sampling, environmental swabbing, and testing activities.
• Support allergen management and verification processes.
• Assist with staff inductions and training on food safety, HACCP, and site procedures.
• Help maintain excellent standards of hygiene, housekeeping, health and safety across the site.
• Provide cover for colleagues within the QA team during holidays and absences.
• Support the wider Technical team with any other reasonable duties as required.

About You

• Experience working within a manufacturing environment.
• Excellent written and verbal communication skills.
• Strong attention to detail.
• Good problem-solving and analytical skills.
• Ability to work effectively both independently and as part of a team.
• Experience within a food manufacturing environment.
• Internal auditing experience.
• Knowledge of HACCP and food safety systems.
• Experience working in a high-care or high-risk production environment.

Personal Attributes

We're looking for someone who is:

• Professional, proactive and highly organised.
• Able to work effectively under pressure.
• A strong team player with excellent interpersonal skills.
• Committed to maintaining high standards across all areas of the business.
• Safety-conscious with a strong focus on food safety and health & safety compliance.
• Reliable, conscientious and detail-oriented.

Why Join Us?

• Be part of a supportive and collaborative team.
• Play a vital role in maintaining product quality and food safety standards.
• Gain valuable experience within a growing food manufacturing business.
• Opportunity to develop your skills within a dedicated Technical and Quality function.